James E. Johnson
Spartanburg,SC
Summary
Dynamic professional with a strong work ethic and excellent communication skills, experienced as a Front Desk Manager at Holiday Inn Express. Successfully enhanced operational efficiency through staff training and scheduling optimization. Proficient in machinery operation, ensuring safety and performance at Span America while promptly addressing production issues. Committed to fostering positive relationships and guest satisfaction.
Overview
17
17
years of professional experience
Work History
Machine Operator
Span America
10.2008 - 07.2025
- Operated machinery in adherence to safety protocols and operational guidelines.
- Assisted in maintaining equipment to ensure optimal performance and minimize downtime.
- Monitored production processes, identifying issues and reporting them promptly to supervisors.
- Learned to set up and calibrate machines based on production requirements.
Front Desk Manager
Holiday Inn Express Hotel Suites
08.2010 - 11.2016
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Trained and mentored staff, enhancing customer service skills and operational efficiency.
- Implemented scheduling systems to optimize staff coverage during peak hours.
- Resolved guest complaints promptly, fostering positive relationships and satisfaction.
Education
High School Diploma -
Drehr High School
Columbia Sc05-1988
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
Timeline
Front Desk Manager
Holiday Inn Express Hotel Suites
08.2010 - 11.2016
Machine Operator
Span America
10.2008 - 07.2025
High School Diploma -
Drehr High School