Dynamic Plumbing Service Technician with a proven track record at Integrity Home Solutions, consistently exceeding sales targets by 35%. Skilled in plumbing installation and negotiation, I excel in delivering effective solutions and maintaining customer satisfaction. My extensive experience in construction management enhances my ability to lead projects and drive results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Plumbing Service Technician
Integrity Home Solutions
Tampa, FL
08.2024 - Current
Performed installation, maintenance, and repair of plumbing systems in residential and commercial buildings
Determined the cause of plumbing issues and provided effective solutions to ensure customer satisfaction
Maintained a professional appearance at all times while representing the company during service calls
Maintained up-to-date knowledge of industry trends and advancements in plumbing technology
Repaired or replaced damaged pipes, valves, faucets, fixtures, and other plumbing components as needed
Developed and delivered persuasive sales presentations to key decision-makers, resulting in successful contract negotiations and increased revenue
Consistently exceeded monthly sales targets by 35% through effective prospecting and relationship-building with residential and commercial clients
Service Technician
Mr Rooter Plumbing
Tampa, FL
10.2023 - Current
Service calls, main line repairs or replacements, jetting, leak repairs, re-pipe, and estimates.
Sales - I am always in the top 3 for highest sale each week.
Current owner is selling out and the new owner will be moving the office to a location much too far for me to commute.
Company Overview: JVR Enterprises operates in Costa Rica and the U.S. in the hospitality and restaurant sectors.
Train new KM and FOH managers when our mother company buys restaurant/ hotel concepts in Costa Rica.
Greet and serve guests with great customer service at the hotel and restaurant locations.
JVR Enterprises operates in Costa Rica and the U.S. in the hospitality and restaurant sectors.
New Projects Manager
JVR Enterprises CR/US
Tampa, FL
02.2017 - 05.2024
Locate, research, and present new projects here in Tampa to our investment team through my supervisor.
Set up meetings with property management and owners to review offers, listings, and potential deals.
See new projects through to completion and manage once taken on if necessary to help the transition phases.
Data entry, bookkeeping, calls, marketing, computer duties (Excel, Word, Quickbooks, Spreadsheet, Powerpoint, Outlook, etc.).
Warehouse - inventory, orders, shipping, accounts receivable and calls.
Dispatch, crew scheduling, and follow ups.
DIVISION IS NOW CLOSED.
Owners and Foreman
Lawn & Tree by James
Tampa, FL
05.2015 - 10.2023
Responsible for route & employee schedules
Invoicing & Accounts receivable
Communication with Property Management, Owners and Foreman
Material orders
Operate equipment including heavy machinery.
Vehicle and equipment maintenance
Assemble documents, data and information uploads to system of record
Customer Service and Research
Experience with the following machinery: forklift, boom lift, hydraulic pallet jack, skid steer, conveyor belt
Commercial truck operator 25ft flatbed & 20 ft box truck
Dispatch- sending crews on current & new routes including location changes for add-on job addresses, pick-ups and deliveries
Routes and driving box trucks, flat beds, and trailers.
Data entry, bookkeeping, calls, marketing, computer duties (Excel, Word, Quickbooks, Spreadsheet, Powerpoint, Outlook, etc.).
Dispatch, crew scheduling, and follow ups.
Owner & Highly-skilled Remodeler
Pace Flooring and Remodeling Services Inc
Tampa, FL
02.2013 - 10.2023
25 years of construction experience in handling all types of commercial and residential projects
Highly-skilled general contractor with expertise in bidding and obtaining jobs
Excellent understanding on cost estimating and working on renovation and new projects
Proven ability of managing subcontractors, labor, equipment and materials necessary for the job
Attention to detail-focused and attentive to every minor and major construction needs.
Praised by homeowners for delivering projects within deadlines.
Customer Service
Hiring sub contractors
Project management
Job assessment reports
Employee evaluations
Box Truck and Flat bed truck operator. Material orders
Data entry, bookkeeping, calls, marketing, computer duties (Excel, Word, Quickbooks, Spreadsheet, Powerpoint, Outlook, etc.).
Dispatch, crew scheduling, and follow ups.
Plumbing - Insurance claims/ restoration, re-pipe, rough ins, sewer lines, supply lines, water heaters, pool pumps, clogs, jetting, leak repairs, and all service calls.
Electrical - 110 & 220 from the breaker box to the outlets. Converters and HVAC Setup.
Owner/Captain
Bay Area Boat & Ski Rentals LLC
Tampa, FL
06.2019 - 10.2022
Successful small rental business which offered diving tours, water sports, and jet ski rentals.
BUSINESS SOLD OUT TO PARTNER.
Solar Consultant
Sun Pro Solar and Private Sector
Tampa, FL
04.2019 - 10.2022
CONTRACT WORK - Created by myself as side work.
Division was closed after company was sold.
Worked with several solar companies and then on my own to cut construction costs and expand services provided.
Job organization and completion advising.
On site managing and foreman training.
Education
Associate's degree - Business Management
Hillsborough Community College
Brandon, FL
11.2000
Skills
Landscape Maintenance
Plumbing
Service technician experience
Box truck
Remodeling
Drywall
Accounts Receivable
Negotiation
Construction Management
Plumbing installation
Leak detection
Valve replacement
Pipe repair
Sales presentations
Drain cleaning proficiency
Plumbing estimation
Water filtration systems
Plumbing inspection
Certification
OUPV - Operator, 09/01/21, 09/01/26, Of uninspected passenger vessels as defined in 46 USC 2101 (42)(B) Upon near coastal waters not more than 100 miles offshore.
Administrative Coordinator/Employee Service Manager at Integrity Home Care & Hospice/Bayada Home CareAdministrative Coordinator/Employee Service Manager at Integrity Home Care & Hospice/Bayada Home Care