JAMES E. KESTERSON, JR
Midland,TX
Summary
Seasoned Operations Manager / Field Coordinator and talented leader with 14 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
17
17
years of professional experience
Work History
OPERATIONS MANAGER
SENTINEL FUEL SERVICES. LLC
06.2023 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Conducted regular performance reviews on 20-30 employees, identifying areas for improvement and developing action plans to address them.
FIELD COORDINATOR
CATALYST ENERGY SERVICES
08.2020 - 06.2023
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates for approximately 20-30 employees, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Coached 20-30 employees through day-to-day work and complex problems.
- Set priorities and problem-solved workflow issues to maintain rapport with managers.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
SERVICE SUPERVISOR
CATATST ENERGY SERVICES
07.2018 - 08.2020
- Ensured all safety protocols were followed, resulting in a safe working environment for employees and customers alike.
- Mentored junior staff members, fostering professional development and career growth opportunities within the company.
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
- Assisted with training and development of team members.
- Monitored team's performance and gave feedback when necessary.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
SERVICE SUPERVISOR
HALLIBURTON OIL FIELD SERVICES
01.2010 - 07.2018
- Conducted regular performance reviews for staff members, identifying areas for growth and providing constructive feedback.
- Ensured all safety protocols were followed, resulting in a safe working environment for employees and customers alike.
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
- Implemented quality control measures to ensure consistent levels of excellence across all aspects of service delivery.
- Assisted with training and development of team members.
- Monitored team's performance and gave feedback when necessary.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Interceded between employees during arguments and diffused tense situations.
SERVICE OPERATOR
HALLIBURTON OIL FIELD SERVICES
08.2007 - 12.2009
- Reduced downtime with proactive maintenance and regular equipment checks.
- Enhanced team productivity by providing thorough training and ongoing support.
- Optimized resource allocation, ensuring timely completion of assigned tasks.
- Improved satisfaction by efficiently addressing and resolving service issues.
- Troubleshot equipment issues promptly, minimizing disruptions to daily operations.
- Participated in regular team meetings to discuss project progress, challenges, and potential solutions.
- Actively sought ways to improve personal skills and knowledge, staying current with industry trends and advancements in technology relevant to the role of a Service Operator.
- Conducted site clean-up before, during and after jobs.
- Supported safety and quality control initiates at job sites.
- Lifted, installed and removed equipment in extreme weather conditions and temperatures.
- Maintained and performed safety inspections on equipment and tools.
Education
Some College (No Degree) - General Studies
UNIVERSITY OF ARKANSAS AT LITTLE ROCK
LITTLE ROCK, AR High School Diploma -
SHERIDAN HIGH SCHOOL
SHERIDAN, AR05.1992
Skills
- Class A CDL with tankers, doubles, and triples
- 14 years FRAC knowledge in the Fayetteville Shale, Delaware Basin, Permian Basin, Eagle Ford
- Organizational Management
- Performance Monitoring
- P&L Management
- Logistics Oversight
- Workflow Optimization
- Safety Compliance
- Performance Management
- Process Improvements
- Continuous Improvements
- Risk Management
- Performance Evaluations
- Process Flows
- Heavy equipment operator
- Crane Certified
- Forklift and Telehandler Certified
- Document Control
- Maintenance Planning
- Performance Reporting
- Expense Reports
Address
- 14717 Childress Rd, Bauxite, AR, 72011
- 708 S. Mineola Unit A, Midland, TX, 79701
References
- Clifton Fisher, 830-481-8038, Cliftonfischer@gmail.com
- Dakota Flowers, 210-790-3223, Dakotarflowers@gmail.com
- Joe Long, 580-819-3434, Long.joseph4@gmail.com
Timeline
OPERATIONS MANAGER
SENTINEL FUEL SERVICES. LLC
06.2023 - Current
FIELD COORDINATOR
CATALYST ENERGY SERVICES
08.2020 - 06.2023
SERVICE SUPERVISOR
CATATST ENERGY SERVICES
07.2018 - 08.2020
SERVICE SUPERVISOR
HALLIBURTON OIL FIELD SERVICES
01.2010 - 07.2018
SERVICE OPERATOR
HALLIBURTON OIL FIELD SERVICES
08.2007 - 12.2009
Some College (No Degree) - General Studies
UNIVERSITY OF ARKANSAS AT LITTLE ROCK
High School Diploma -
SHERIDAN HIGH SCHOOL
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