It is not your customers job to remember you. As a Sales Manager it is your responsibility to make sure they don't have a chance to forget your impact on their goals.
Overview
21
21
years of professional experience
Work History
Inside Sales Representative
RM Factory (Hughes Network Systems) Remote
10.2015 - 02.2024
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Managed over 100+ accounts in month's time
Knowledgeable in rural market sales specializing in satellite internet services.
Identified growth opportunities to help customers with business expansion while delivering exceptional customer service.
Orchestrated business calls to allow customer support and accessing needs supporting consumer overall goals for services.
Participated in yearly company-wide sales conferences focused on improving sales and overall leadership techniques.
Operations/Sales Manager
Progrexion Marketing
09.2013 - 09.2015
Consolidated daily statistical data relative to sales productivity that ensured compliance and service goals.
Produced and revised metric reports weekly to promote streamline effectiveness of sales managers.
Delivered monthly performance reviews to operations managers company-wide in support of organizations mission.
Initiated promotions, transfers and disciplinary actions.
Targeted monthly and quarterly needs in organizations financial and operational goals. Presented results in monthly company-wide meetings.
Outbound Sales Manager
Stream Global Services (AT&T)
08.2003 - 09.2013
Managed 13-18 agents responsible for maintaining 1.0+ sales per hour (SPH)
Led high-performing sales team, consistently exceeding quarterly goals and expectations.
Trained all new employee managers on documentation, strategic agility, time management and increasing SPH.
Pioneered new training methods company-wide that increased SPH goals through behavior based methods.
Orchestrated successful relationships with prospective clients while mentoring progression of their unique goals.
Education
San Bernardino High School
San Bernardino, CA
06.1994
Skills
Key Client Relationships
Cold Calling
Interpersonal Communication
Industry Knowledge
Exceptional Data Analysis
Proficient in Microsoft 365
Rural Marketing Leader
Entrepreneur Mindset
Excels in Salesforce & CRM
Timeline
Inside Sales Representative
RM Factory (Hughes Network Systems) Remote
10.2015 - 02.2024
Operations/Sales Manager
Progrexion Marketing
09.2013 - 09.2015
Outbound Sales Manager
Stream Global Services (AT&T)
08.2003 - 09.2013
San Bernardino High School
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