Jamese Madongorere
Kissimmee,FL
Summary
Dedicated professional with extensive experience in customer service and patient care, notably at Gt Independence. Proven ability to enhance client satisfaction through effective communication and personal care. Skilled in household maintenance and time management, ensuring a supportive environment for clients while maintaining high standards of service.
Overview
15
15
years of professional experience
Work History
Home Health Aide / Caregiver
Gt Independence
Kissimmee, FL
10.2024 - Current
- Help with all household chores, cooking, shopping, and all aspects of maintaining a home for an adult handicap individual.
- Accompany clients to doctors' offices, assist with errands, or on other trips outside the home.
- Care for the patient by washing and ironing laundry, cleaning, or assisting with personal care.
- Entertain, conversed with the patient to maintain mental health and alertness.
Bakery Manager
Baked By J
Kissimmee, FL
10.2014 - 04.2024
- Checked products for quality, and identify damaged or expired goods
- Sat oven temperatures, and place items into hot ovens for baking
- Combined measured ingredients in bowls of mixing, blending, or cooking machinery
- Applied glazes, icings, or other toppings to baked goods, using spatulas or brushes
- Decorated baked goods, such as cakes or pastries
Customer Service
Magellan Diagnostics
North Billerica, MA
01.2014 - 01.2016
- Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Kept records of customer interactions or transactions, recording details of inquiries or complaints
Sales/Customer Service
Laser Services, Inc
Westford, MA
01.2011 - 12.2013
- Worked with software used for quoting, checking inventory, order entry and tracking shipments
- Traveled to visit my accounts once every six months
- Tracked customer orders from receipt to shipment out of the facility
Office Manager/Receptionist/Office Coordinator
Still River Systems
Littleton, MA
01.2010 - 01.2011
- Maintained sign-in and security procedures by providing visitor badges
- Answered the telephones and route calls
- Sorted and distributed employee mail
- Tracked inventory and order all supplies for company employees
Education
High School Equivalency Diploma - General High School Curriculum
John F Kennedy HS
Bronx, NYSkills
- Customer service
- Patient transportation
- Communication skills
- Service Orientation
- Monitoring
- Personal care
- Household maintenance
- Time management
- Schedule management
Languages
Spanish
Native/ Bilingual
Timeline
Home Health Aide / Caregiver
Gt Independence
10.2024 - Current
Bakery Manager
Baked By J
10.2014 - 04.2024
Customer Service
Magellan Diagnostics
01.2014 - 01.2016
Sales/Customer Service
Laser Services, Inc
01.2011 - 12.2013
Office Manager/Receptionist/Office Coordinator
Still River Systems
01.2010 - 01.2011
High School Equivalency Diploma - General High School Curriculum
John F Kennedy HS
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