James Edward Richardson
St. Louis,MO
Summary
Results oriented, front-line risk leader with extensive experience in business resiliency, disaster recovery, risk mitigation strategy development and implementation, business process management, risk and control development, third-party risk management and relationship management. Strong collaborator with proven ability to partner across a matrixed-organization to deliver transformational change by influencing and motivating others while managing complexity and ambiguity. Combined capabilities and experience have resulted in consistent line of business improvements and efficiency in compliance, risk, productivity, cost control, quality, delivery and customer service.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Vice President–Business Accountability Sr. Manager
Wells Fargo & Company
07.2022 - Current
- Leader for Public Affairs division, leading and developing a team of 6 business resiliency professionals responsible for oversight and governance of business continuity plans
- As part of the Shared Services Risk Assessable Unit (RAU) for Public Affairs, completed Risk Control Self-Assessment (RCSA) for Business Resiliency, Incident Management and Recovery and Resolution Planning
- RAU passed Review and Challenge Board with a score of 93%
- Accountable and responsible for all business resiliency and disaster recovery strategies for Public Affairs businesses, ensuring compliance with Corporate Policies and Enterprise Business Continuity Standards
- Accountable for Wells Fargo & Company 165(d) Key Stakeholder Engagement Resolution Plan
- Accountable for Key Roles process and Service Governance alignment for all Public Affairs business functions
- Chief Operations Officer delegate, representing Public Affairs in Senior Leader Forum, approving workforce location strategy scopes of work for all Public Affairs businesses
Vice President – Lead Business Resiliency Officer
Wells Fargo & Company
01.2021 - 07.2022
- Led strategy development and execution for business resiliency team, including annual goals, change management deliverables and quality control reviews
- Managed business and technology resiliency Key Performance Indicator and Key Risk Indicator assessment and presented metric assessment during monthly challenge session with Independent Risk Management, Operational Risk Management and Enterprise Business Resiliency leadership
- Public Affairs liaison and member of Wells Fargo Enterprise Incident Management team and Enterprise Incident Command Center team
Vice President – Senior Business Resiliency Officer
Wells Fargo & Company
07.2020 - 01.2021
- Leveraged operational risk expertise consulting First and Second Lines of Defense for 13 business continuity plans containing 100+ business functions for Public Affairs divisions: Corporate Communications, Shared Services, Philanthropy and Community Impact , Government Relations and Public Policy, and Sustainability
- Provide oversight and consulting for Business Resiliency Managers and Coordinators to complete yearly exercise and maintenance requirements, maintain risk thresholds and develop recommendations to increase business resiliency performance
- Leveraged business relationships in Wells Fargo Legal, Risk and Insurance Management, Business Risk and Controls and Enterprise Incident Management to develop standard operating procedures that provide governance practices and risk and compliance management guidance in alignment with Wells Fargo policies
Vice President – Business Initiatives Consultant
Wells Fargo & Company
01.2019 - 07.2020
- Developed all end-to-end business process management documentation (BPM) including business risk controls (BRC) to meet enterprise policy requirements
- Managed all business continuity resiliency planning for Meetings and Events and Trade Show functions including exercise and maintenance activities, Audit inquiries and Quality Control to ensure plans met Corporate Policy and Enterprise Business Continuity Resiliency requirements
- Drove process improvements to ensure optimal productivity while maintaining an effective and comprehensive business risk and controls environment
- Responsible for concurrent project deliverables including vendor optimization, strategic support models and technology efficiencies
Vice President - Event Marketing Manager
01.2010 - 01.2019
- Leader for virtual team of 36 meeting and event professionals responsible for producing 500+ meetings and events annually for the Wealth and Investment Management and Wholesale Banking Divisions
- Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations
- Responsible for reviewing and approving planner scopes of work and third-party contract execution for a $60MM spend with annual cost savings average of $5MM
- Ability to influence, partner and negotiate with senior business leaders to gain commitment to accomplish business goals
Director of Sales & Marketing
MAC Meetings & Events
01.2007 - 01.2010
Director of Sales & Sponsorships
Saint Louis Science Center
01.2000 - 01.2007
Education
Bachelor of Arts - Interdisciplinary Studies
Lindenwood University
St. Charles, MOWells Fargo Strategic Leadership Program Business Strategy Certificate - McKinsey Academy Strategic Problem Solving - McKinsey Academy Wells Fargo Business Continuity & Resiliency Certified Continuity Professional-WFCCP - undefined
Certified Cyber Resilience Professional (CCRP) -
Disaster Recovery Institute Intl.
Skills
- Cross-Functional Collaboration
- Data-Driven Decision-Making
- Cost Management
- Influencing and Negotiating
- Project Management
- Risk Management
- Business Process
- Strategic Planning
- Managing Deadlines
Certification
Certified Business Continuity Professional
Certified Cyber Resilience Professional
Wells Fargo Certified Continuity Professional
Timeline
Vice President–Business Accountability Sr. Manager
Wells Fargo & Company
07.2022 - Current
Vice President – Lead Business Resiliency Officer
Wells Fargo & Company
01.2021 - 07.2022
Vice President – Senior Business Resiliency Officer
Wells Fargo & Company
07.2020 - 01.2021
Vice President – Business Initiatives Consultant
Wells Fargo & Company
01.2019 - 07.2020
Vice President - Event Marketing Manager
01.2010 - 01.2019
Director of Sales & Marketing
MAC Meetings & Events
01.2007 - 01.2010
Director of Sales & Sponsorships
Saint Louis Science Center
01.2000 - 01.2007
Bachelor of Arts - Interdisciplinary Studies
Lindenwood University
Wells Fargo Strategic Leadership Program Business Strategy Certificate - McKinsey Academy Strategic Problem Solving - McKinsey Academy Wells Fargo Business Continuity & Resiliency Certified Continuity Professional-WFCCP - undefined
Certified Cyber Resilience Professional (CCRP) -
Disaster Recovery Institute Intl.
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