JAMES SONGOR

1 Job Knowledge: knowledge and ability to perform job responsibilities as outlined in the position description Proficient in using established techniques and procedures, data, reference materials, equipments, and other required resources Seek out information to ensure understanding of tasks/responsibilities

2 Dependability: maintain good record of attendance and punctuality, always planning absences in advance when possible produce both timely and quality work with achieved results when presented with obstacles and limited resources Display strong sense of personal commitment to meet objectives and deadline

3 Motivation: Enthusiasm in performing job responsibilities Adhere to company's policies and procedures and make appropriate partnership with management as necessary Work towards attainment of professional growth and development

4 Judgement: make sound, and sensible decisions in a timely manner Decisions reflect careful thought which include accurate supporting information suggest alternative solutions to problems, recognize and understand who the customer is, and how to satisfy customer needs

5 Planning and Organizing Work: Efficiently plan what is to be achieved, involving all relevant individuals when necessary carry out responsibilities using a logical and well thought-out approach Have mechanism in place to monitor priorities and make changes when required Able to effectively communicate the status of assigned work at all times utilize time effectively and respectful of other's time

6 Flexibility/Resilience/Adaptability: Adjust to work efficiently and effectively in light of new information, changing situations, and or different environments Willing to learn and take on multiple assignments concurrently Adapt and flexible when needed regarding constraints and adversity

7 Teamwork: collaborate effectively with colleagues Define success and create feelings of belonging among team members Respectful of and work well with others in solving problems and achieving team objectives

8 Comfort and Safety: provide guidance and support when working with others; promote a calm and nurturing environment; provide clear expectations to ensure success Communicate in a manner that promotes respect, willingness to listen and desire to understand Implement safety practices while implementing tasks Provide emotional safety through positive body language, tone of voice and non-verbal communications

9 Honesty and integrity: Share information others need to know in a timely manner Effective listening, curiosity, cultural responsiveness, and willingness to understand other's perspectives show courtesy, tact, empathy, and concern when addressing others treat others fairly and ethically

10 Conflict Management: Manage and resolve conflict in a professional, positive, and constructive manner to ensure an effective workplace Approach issues with objectivity and fairness in an effort to minimize adverse impact Respect other's opinions and values