James G Clark
Snellville,Georgia
Summary
Proven track record in enhancing safety and customer satisfaction at Atlanta Hawks, leveraging expertise in CCTV surveillance and superior customer service. Skilled in emergency response and relationship building, I've significantly improved operational efficiency and security measures. Demonstrated adaptability and commitment to excellence, consistently exceeding performance targets.
Overview
45
45
years of professional experience
Work History
Security Officer
Atlanta Hawks
03.2019 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Order Filler Supervisor
Walmart
08.2014 - 03.2019
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
Cable Installer Technician
Comcast
05.2009 - 08.2014
- Improved customer satisfaction by providing efficient and professional cable installation services.
- Collaborated with team members to complete large-scale installation projects within tight deadlines.
- Contributed to team success by consistently meeting or exceeding assigned weekly installation targets.
- Demonstrated flexibility when faced with changes in scheduling or project scope to meet client needs efficiently without compromising quality results.
Communications Specialist
US Army
06.1979 - 12.1999
- Streamlined internal communication processes by implementing effective communication tools and platforms.
- Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.
- Created persuasive sales collateral that effectively communicated product benefits, resulting in increased lead generation efforts.
- Collaborated with cross-functional teams to create cohesive messaging for promotional materials and events.
Education
High School Diploma -
Jordan Vocational High School
Columbus, GA06.1978
Skills
Report Writing
Incident Reporting
General security
CCTV Surveillance
Detail Oriented
CCTV Monitoring
Superior customer service
Physical Fitness
Surveillance
Emergency Response
Access Control
Complex Problem-Solving
Relationship building and management
Security Screenings
Conflict de-escalation
Threat Assessment
Electronic surveillance
Threat Management
Staff Management
Crime Prevention
Metal detector operation
Timeline
Security Officer
Atlanta Hawks
03.2019 - Current
Order Filler Supervisor
Walmart
08.2014 - 03.2019
Cable Installer Technician
Comcast
05.2009 - 08.2014
Communications Specialist
US Army
06.1979 - 12.1999
High School Diploma -
Jordan Vocational High School