Jamesha Barron
Fort Worth,TX
Summary
Adaptable professional with a proven ability to quickly acquire new skills and knowledge. Demonstrates a strong work ethic and commitment to excellence. Open to relocation and authorized to work in the US for any employer. Remote work availability is my #1 goal. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Team Trainer
Taco Bell
07.2018 - 10.2021
- Prep cook and make food clean and closer and inventory train all new members
- Facilitated onboarding sessions for new team members, ensuring understanding of company policies and procedures.
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Auditor specialist
RGIS Inventory Specialists
06.2016 - 05.2019
- Accurately counting major stores
Interviewer
DSS Research
05.2016 - 07.2016
- Accurately interviewing people with medical status and entering all data given
Service Champion
Taco Bell
02.2014 - 05.2016
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Implemented effective upselling techniques to increase sales of promotional items or add-ons
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
- Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
- Contributed ideas for improving checkout processes or enhancing customer experience based on feedback from customers or colleagues
- Resolved customer complaints regarding pricing errors or product availability with professionalism
- Trained new employees on operating cash registers effectively
- Suggested alternative products when requested items were out of stock
- Performed opening/closing duties including counting money in the register before/after shifts
- Maintained confidentiality of sensitive financial information during transactions
- Achieved consistently high scores on mystery shopper evaluations through exceptional service delivery
- Demonstrated strong attention to detail when processing complex transactions involving multiple payment methods
- Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction
Relationship advisor
Fort worth dating company
06.2012 - 03.2014
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
- Collaborated with cross-functional teams to escalate complex issues and provide timely resolutions for customers
- Developed strong relationships with key clients through regular communication and personalized support
- Collaborated with the sales team to identify upselling opportunities during interactions with customers, contributing to an increase in average order value by XX%
Sales Associate
Goodwill Industries
03.2010 - 06.2012
- Sort and stock and cash out customers and cleaned
Education
Ged - undefined
Windham High School
Dallas, TX06.2013
Skills
- Food Safety
- Leadership
- Serving Experience
- Computer Skills
- Sales Experience
- Restaurant Management
- Customer Service (3 years)
- Cash Handling
- Cashier (4 years)
- English
- Packaging (1 year)
- Serving
- Basic Math
- Auditing (2 years)
- People Person (10 years)
- Cooking
- Retail Sales
- Warehouse Experience (1 year)
- Typing (1 year)
- Upselling
- Microsoft Word
- Restaurant Experience
- Food Preparation
- Kitchen Experience
- Retail Sales telemarketing customer service bartender waitress (3 years)
- POS
- Communication skills (2 years)
- Cash register
- Data Entry
Certification
Customer service specialist certification
December 2024 to Present
Accomplishments
Customer service specialist
Additional Information
I'm very open minded to learning new things,I'm also a very quick learner.
Timeline
Team Trainer
Taco Bell
07.2018 - 10.2021
Auditor specialist
RGIS Inventory Specialists
06.2016 - 05.2019
Interviewer
DSS Research
05.2016 - 07.2016
Service Champion
Taco Bell
02.2014 - 05.2016
Relationship advisor
Fort worth dating company
06.2012 - 03.2014
Sales Associate
Goodwill Industries
03.2010 - 06.2012
Ged - undefined
Windham High School