Jamesha Flowers
Macon,GA
Summary
I am a great Active Listener, who is willing to adjust and comply with any situation within the workplace. I have long experience in Customer Service, so I am very aware of how to navigate various situations involving customers. I am always willing to learn and try new things, and I am always open to hearing new perspectives.
Overview
5
5
years of professional experience
Work History
Student Worker
Savannah State University
Savannah, GA
08.2024 - 12.2024
- Coordinated with other staff members for successful implementation of special projects undertaken by the university.
- Greeted visitors at the front desk, answered questions, and provided directions or assistance when needed.
- Created flyers and promotional materials for upcoming events using graphic design software.
- Developed strong oral and written communication skills in working with people of different ages.
- Followed instructions from management to complete tasks according to exact specifications.
- Provided technical support and instructional assistance to help students succeed.
Inbound Stower
Amazon
Macon, GA
06.2023 - 08.2023
- Handled hazardous materials according to standard safety regulations.
- Stowed merchandise in designated areas of the warehouse, including shelves, racks and bins.
- Used handheld scanner to sort products onto appropriate shelves daily.
- Completed stowing tasks within given deadlines to meet operational goals.
- Used warehouse equipment, such as pallet jacks and forklifts, to move items as needed.
Material Handler
Kohl's Distribution Center
Macon, GA
06.2022 - 12.2022
- Maintained accurate inventory records of all received items.
- Organized warehouse inventory to ensure items were in the correct location and easily accessible.
- Provided assistance to other team members during peak times or when additional help was needed.
- Stocked shelves accurately in accordance with specified layout plans and labels.
Frontline Member Associate
Walmart
Macon, GA
05.2021 - 08.2021
- Built relationships with customers by providing friendly customer service.
- Provided customer service support for inquiries, complaints, and returns.
- Ensured compliance with company safety regulations at all times while on the job.
- Performed cash register functions accurately and efficiently.
- Computed purchases and received and processed cash or credit payment.
Cashier
McDonalds
Macon, GA
02.2020 - 08.2020
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Bachelor of Science - Behavior Analysis
Savannah State University
Savannah, GA, United States12.2024
Skills
- Communication
- Teamwork
- Customer Service
- Critical Thinking
- Problem Solving
- Team Collaboration
- Office Support
- Peer Tutoring
- Leadership
- Behavior analysis
- Effective Communication
Languages
English, Intermediate
Timeline
Student Worker
Savannah State University
08.2024 - 12.2024
Inbound Stower
Amazon
06.2023 - 08.2023
Material Handler
Kohl's Distribution Center
06.2022 - 12.2022
Frontline Member Associate
Walmart
05.2021 - 08.2021
Cashier
McDonalds
02.2020 - 08.2020
Bachelor of Science - Behavior Analysis
Savannah State University
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