JaMesha Riley
Ridgeland,SC
Summary
Friendly dental assistant with several years of success building strong relationships with patients and providing quality support during dental procedures. Knowledgeable and experienced in dental procedures. Works well with all personality types when interacting with patients and staff.
Overview
12
12
years of professional experience
2009
2009
years of post-secondary education
1
1
Certification
Work History
Dental Assistant
Parkway family Dental
Bluffton , SC
06.2023 - 12.2023
- Assisted dentists during procedures to ensure patient comfort and care.
- Managed patient records using dental software systems for accurate documentation.
- Prepared treatment rooms by sterilizing instruments and setting up equipment.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Coordinated patient appointments to optimize office scheduling and efficiency.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took digital X-rays of teeth using radiographic equipment.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Documented patient records with procedures performed and added notes taken to charts.
Pediatric Dental Assistant
Coastal Pediatric Dentistry
Bluffton , SC
05.2022 - 06.2023
- Assisted dentists during pediatric procedures and ensured patient comfort.
- Prepared treatment rooms with necessary tools and materials for each appointment.
- Educated patients and parents on proper oral hygiene practices and care routines.
- Managed patient records using dental software to maintain accurate documentation.
- Sterilized instruments and maintained cleanliness in accordance with safety protocols.
- Scheduled appointments and coordinated follow-up visits for patients effectively.
- Provided support to children during treatment to reduce anxiety and build trust.
- Cleaned and sterilized instruments after each use in accordance with universal precautions guidelines.
- Educated parents on proper oral hygiene techniques for children.
Customer service manger
Walmart
Hardeeville, South Carolina
01.2015 - 02.2017
- Assisted customers with packing groceries efficiently and accurately.
- Communicated effectively with cashiers to ensure smooth transaction flow.
- Completed Change orders
- Completed service desk work orders
- Handled customer inquiries and resolved issues promptly and courteously.
- Trained new employees on proper bagging methods and customer service skills.
- Maintained cleanliness of work area throughout shift.
- Greeted customers and provided excellent customer service.
- Performed cash register transactions accurately and efficiently.
- Verified that all items were scanned correctly at checkout.
- Assisted customers in locating products within the store.
- Monitored customer flow in order to minimize waiting times.
- Provided assistance to other departments when necessary.
- Answered customer inquiries promptly and professionally.
Cashier
Walmart
Hardeeville, South Carolina
04.2012 - 01.2015
- Processed customer transactions quickly and accurately.
- Maintained cleanliness and organization of checkout area.
- Assisted customers with product inquiries and recommendations.
Education
Certified Dental Assistant - Dental Assisting
Savannah Dental Assisting School
Savannah , Ga 03.2022 - 04.2022
Ridgeland High School
Ridgeland, SCSome College (No Degree) - Early Childhood Education
Technical College of The Low Country (TCL)
Beaufort, SCSkills
- Patient care
- Dental software
- Radiographic techniques
- Instrument sterilization
- Record management
- Appointment scheduling
- Customer relationship management
- Effective communication
- Team collaboration
- Problem solving
- Trust building
- Office administration duties
- Exam room setups
- Patient services
- Insurance billing
- Knowledgeable in [software]
Certification
- CPR certification
- Radiology certification (SC&GA)
Timeline
Dental Assistant
Parkway family Dental
06.2023 - 12.2023
Pediatric Dental Assistant
Coastal Pediatric Dentistry
05.2022 - 06.2023
Certified Dental Assistant - Dental Assisting
Savannah Dental Assisting School
03.2022 - 04.2022
Customer service manger
Walmart
01.2015 - 02.2017
Cashier
Walmart
04.2012 - 01.2015
Ridgeland High School
Some College (No Degree) - Early Childhood Education
Technical College of The Low Country (TCL)