Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamesha Woods

Detroit

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

3
3
years of professional experience

Work History

Warehouse Worker

Amazon
08.2024 - Current
  • Maintained clean, orderly work environment free of hazards.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.

Guest Services

Detroit Tigers
02.2023 - 07.2024
  • Collaborated with team members to ensure seamless coordination of guest services across departments.
  • Interacted with customer service team to deliver consistent, exceptional service to all guests.
  • Gave information about area attractions and provided directions.

Customer Service Representative

Everise
01.2022 - 03.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

High School Diploma -

Harper Woods Virtual Academy
Clinton Township

Skills

  • Workplace Cleanliness
  • Efficient Communication
  • Customer Service
  • Active Listening
  • Problem-solving abilities
  • Problem-Solving

Timeline

Warehouse Worker

Amazon
08.2024 - Current

Guest Services

Detroit Tigers
02.2023 - 07.2024

Customer Service Representative

Everise
01.2022 - 03.2023

High School Diploma -

Harper Woods Virtual Academy
Jamesha Woods