Shakur Watts

• Conducted daily store operations, including opening and closing procedures and cash handling.
• Developed strategies to maximize sales and profitability.
• Monitored inventory levels and placed orders to restock shelves.
• Organized promotional events to increase product awareness.
• Recruited, trained and supervised new employees.
• Created weekly work schedules for store personnel.
• Planned special promotions or discounts based on market trends.
• Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
• Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
• Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Updated and maintained store signage and displays.

Oversaw inventory management through cycle counts, audits and shrinkage control.

• Supported chefs in food production, ensuring that all dishes were cooked to customer satisfaction.
• Ensured compliance with health and safety regulations within the kitchen environment.
• Stocked kitchen with necessary supplies, such as food items and cleaning products.
• Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
• Checked quality of ingredients before use in order to ensure freshness.
• Coordinated with wait staff to ensure timely delivery of meals to customers.
• Provided guidance to junior cooks regarding food preparation methods and techniques.
• Grilled and deep fried various foods from meats to potatoes.
• Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
• Executed proper techniques when preparing menu item ingredients.
• Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.