Summary
Overview
Work History
Education
Skills
Languages
Timeline
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James Hoang Nguyen

Snellville,GA

Summary

Dedicated to providing top-notch customer service and eager to work as a team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Coffee Barista

Mac Lab
01.2020 - 01.2021
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Sales Associate

Dokimeki Japan
01.2020 - 01.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Server

Iron Age
01.2021 - 01.2021
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.

Sales Associate

Pica Pica
01.2021 - 01.2023
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Cashier

Publix
01.2023 - Current
  • Used POS system to enter orders, process payments and issue receipts.
  • Reviewed weekly sales ads and monitored price changes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.

Education

No Degree - Criminal Justice

Georgia State University
Atlanta, GA

High School Diploma -

Brookwood Highschool
Snellville, GA
04.2020

Skills

  • Customer Service
  • Adaptability
  • Decision-Making
  • Multitasking
  • Sales Expertise

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual

Timeline

Cashier

Publix
01.2023 - Current

Server

Iron Age
01.2021 - 01.2021

Sales Associate

Pica Pica
01.2021 - 01.2023

Coffee Barista

Mac Lab
01.2020 - 01.2021

Sales Associate

Dokimeki Japan
01.2020 - 01.2021

No Degree - Criminal Justice

Georgia State University

High School Diploma -

Brookwood Highschool

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James Hoang Nguyen