James I. Buzzard

Injection molder of plastic crates

Lead-responsible for overseeing and training of all line and warehouse employees

Supervisor- managed nightly operations of the production line, warehouse, and shipping department

• Responsible for loading maximum quantity, quality walls and freight in trailers while providing proper internal and external customer service.
• Trained and assisted 43 new team members in technical, physical and interpersonal aspects of job over 15 years

• Training in all necessary work related power equipment needed
• Reduced shipping errors by maintaining clear communication with warehouse staff and lift drivers.
• Enhanced customer satisfaction by ensuring proper packaging of fragile items before shipment.
• Maintained a clean and organized work environment, promoting efficiency and reducing accidents on the dock.
• Assisted in training new employees, sharing best practices for efficient dock operations.

• Oversaw and kept records of all shipping and billing
• Orchestrating the movement of trailers in and out of doors
• Collaborated with team members to ensure timely deliveries, resulting in increased customer satisfaction.
• Assisted management in cost reduction initiatives, identifying opportunities for improved packaging materials or processes.
• Expedited order fulfillment, using advanced organizational skills to prioritize high-priority shipments efficiently.
• Checked and rechecked orders before packaging and shipping items.
• Balanced loads and secured items for safe and damage-free transport to destinations.
• Upheld company standards for quality, performance and accuracy across outbound operations.

• Constant skill development and assisting T3 trainers with adequate training
• Creating goals to deliver the best training engagement possible
• Develop great leaders
• Understanding differences in learning styles and abilities of each associate
• Facilitate, present, and train with added value
• Enhanced client satisfaction by addressing concerns and implementing feedback in CSD processes.
• Developed comprehensive training materials to onboard new hires effectively and efficiently.
• Implemented process improvements that reduced errors and increased overall accuracy.
• Conducted regular performance reviews, providing constructive feedback for employee development.

• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
• Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.

• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Defined clear targets and objectives and communicated to other team members.