Summary
Overview
Work History
Education
Skills
Timeline
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James Ian Jones

Bolivar,MO

Summary

Results oriented sales professional with a proven track record of exceeding monthly sales quotas. Highly skilled at creating new relationships and maintaining strong customer relations to generate recurring business. Analytical thinker with the ability to perform well under pressure. Goal and team oriented with strong leadership skills and commitment to team quotas.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

Fleet Feet
Springfield, Missouri
03.2024 - Current
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.

Local Franchise Manager Development Training/Team Lead

Fleet Feet
Springfield, MO
06.2023 - Current
  • Proficiently utilized various footwear Business to Business websites to purchase products
  • Adeptly accessed reports through RICS software
  • Shadowed marketing manager on visits to educate key opinion leaders such as physicians/physical therapists on products offered that would benefit their patients
  • Assisted marketing team in preparing for and presenting at the Bass Pro Marathon Expo 2023
  • Educated runners on products and services at events and in-store
  • Interacted with footwear sales representatives, acquiring information about new products in order to relate the benefits to customers
  • Assisted in leading training runs individualized for the client
  • Performed advanced supervisory duties while maintaining excellent sales statistics at 150% of expected sales target per hour.

Team Lead/Sales Associate

Fleet Feet
Springfield, MO
04.2022 - 06.2023
  • Educated customers on all products and services through demonstration and verbal communication
  • Utilized gait analysis software to determine appropriate footwear recommendations for customers
  • Shadowed marketing manager to learn various ways to reach our target customer bases
  • Built strong relationships with clientele to develop repeat customers with brand loyalty
  • Number 1 ranking sales-per-hour among all store employees
  • Three-time employee of the month (core value winner)
  • Coached team members in techniques to enhance their efficiency and sales numbers
  • Resolved problems and ensured customer satisfaction receiving a 9.8/10 average customer review.

Customer Service/Cashier/Stocker

Hy-Vee
Springfield, MO
11.2020 - 03.2022
  • Demonstrated strong customer communication skills by educating customers about store promotions
  • Created a positive customer experience by assisting with locating products and efficiently addressing concerns
  • Fostered attention to detail by arranging and replenishing product displays and merchandise with attention to detail and accurately processed daily credit and cash transactions.

Laborer

Clear Shine LLC
Springfield, MO
04.2020 - 11.2020
  • Developed communication and leadership skills as the frequently appointed crew lead on assignments
  • Demonstrated a team-player mentality under tight deadlines and completed tasks on schedule
  • Highlighted organization skills through management of organization of materials, tools and equipment
  • Learned and applied professional communication skills discussing projects, timelines, and pricing with residential and commercial clients
  • Canvased local businesses and residential areas to increase client base.

Education

Bachelor of Science - Kinesiology

Missouri State University
Springfield, MO
12.2023

High School Diploma -

Bolivar High School
Bolivar, MO
05.2019

Skills

  • Exceptional Verbal Communication
  • Product Knowledge and Demonstration
  • Sales Software Proficiency
  • Growth Mindset
  • Strategic Thinker
  • Punctual and Dependable
  • Time Management
  • Sales High Achiever
  • Customer Relations
  • Business Development

Timeline

Assistant Store Manager

Fleet Feet
03.2024 - Current

Local Franchise Manager Development Training/Team Lead

Fleet Feet
06.2023 - Current

Team Lead/Sales Associate

Fleet Feet
04.2022 - 06.2023

Customer Service/Cashier/Stocker

Hy-Vee
11.2020 - 03.2022

Laborer

Clear Shine LLC
04.2020 - 11.2020

Bachelor of Science - Kinesiology

Missouri State University

High School Diploma -

Bolivar High School

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James Ian Jones