James (Jim) Morris III

2021-2022

Entered the company as a level 1 tech on the FS team.

Performed routine maintenance and repairs on various equipment throughout Middle TN.

Communicated preventative repair options to customers, enhancing equipment lifespan and operational efficiency.

Collaborated with higher-level technicians on complex repair tasks.

Executed on-call duties, resolving urgent service requests to ensure customer satisfaction.

Adhered to documentation protocols to meet company standards effectively.

2022-Current

Moved to the FM2 team to support specialized tasks.

Continued routine maintenance and repairs.

Promoted to level 2 Tech

Performed intensive troubleshooting and repairs on heavy Chillers, boilers, VRF systems. Residential style equipment, Dehum units, DOAS, MUA, Walk-in freezers and coolers, reach-ins, Ice machines, Jetair/PCair units, Large commercial and light commercial equipment, air compressors. Worked on this equipment confidently and independently for most occasions.

Volunteered for overtime shifts to ensure timely completion of repairs and uphold customer satisfaction.

Assisted with developing platforms to monitor and perform PMs.

Fine tuned the PM checklists and gathered asset info.

Informed and trained fellow techs on proper procedures regarding repairs and PMs for numerous pieces of equipment.

Cultivated strong customer relationships through regular check-ins and responsive assistance.

Promoted to Field supervisor/Level 3 tech

Oversaw workflow processes to meet project deadlines.

Assisted in the field training of repairs and PMs

Approved time and time-off requests

Identified potential in techs under me and set them on paths to success.

Provided timely answers and assistance.

Currently supporting JSM at the airport by training for repair and maintaining the units under the jet bridges.

Performed maintenance on chillers, boilers, VRF systems, mini-splits, and large package units to ensure optimal performance and reliability.

Executed repairs on refrigerant lines, mechanical failures, and electrical issues to restore system functionality and minimize downtime.

Supported major repairs for chillers, boilers, and VRF systems, contributing to timely project completion and client satisfaction.

Monitored BAS systems and adjusted settings based on building demand and client requests.

Collaborated with clients to identify needs and adapt repair timelines accordingly.

Acquired necessary tools and equipment for maintenance and repair tasks.

Terminated due to loss of contract.