James "Jimmy" Hancock
Temple
Summary
Results-driven Non-Commissioned Officer (NCO) with over twelve years in Army Aviation maintenance, personnel management, and Quality Assurance/Quality Control. Managed complex technical inspections and large-scale military equipment transfers while leading over 400 Soldiers in maintenance and deployment operations. Expertise in effective communication, performing under stress in high-pressure settings, mentorship, and maintaining accountability of critical Army property.
Overview
13
13
years of professional experience
5
5
Certifications
Work History
Barracks Manager
United States Army
Fort Hood
10.2024 - Current
- Represented the 1-227th Attack Battalion Commander and the 1st Air Cavalry Brigade Commander to the III Corps Commanding General, the 1st Cavalry Division Commanding General, and the Directorate of Public Works Housing Chief.
- Managed daily operations, maintenance, and accountability of the 1-227th Attack Battalion’s and 1st Air Cavalry Brigade barracks buildings Ensured a safe, compliant living environment in accordance with Army regulations and standards
- Acted as liaison between Soldiers, Battalion and Brigade leadership, III Corps and 1st Cavalry Division Commanders, and supporting agencies (Department of Public Works)
Section Sergeant
United States Army
Fort Hood
10.2023 - 10.2024
- Led training and professional development programs, enhancing skills and welfare for 24 Soldiers
- Managed daily maintenance for 48 Soldiers, troubleshooting and repairing 24 AH-64 helicopters per daily maintenance plan from 1-227th Production Control Office
- Oversaw maintenance of $810 million Army equipment, ensuring operational readiness and compliance with standards
Quality Control Inspector
United States Army
Fort Hood
01.2022 - 10.2023
- Supervised maintenance and inspections for 24 helicopters assigned to 1-227th Attack Battalion.
- Conducted technical inspections and ensured compliance in accordance with 50 applicable Army Regulations, Training Manuals, Department of the Army Pamphlets and Standard Operating Procedures
- Ensured supply discipline and configuration control while serving as final inspection/certification approval authority for over $900 million in Army equipment and inventory
- Executed role of QC Inspector during deployment to Erbil Airbase, Iraq, contributing to success of Operation Inherent Resolve (2021-2022)
Maintenance Supervisor
United States Army
Fort Hood
02.2021 - 01.2022
- Led team of 4 Soldiers, ensuring health, welfare, accountability, and effective training
- Coordinated maintenance for 8 AH-64E helicopters, enhancing operational readiness through collaboration with field support and civilian agencies
- Managed $150,000,000 in Army equipment, safeguarding assets and ensuring compliance with maintenance standards
Section Sergeant
United States Army
Fort Hood
09.2019 - 01.2022
- Lead multiple Phase Inspection Teams and directly oversaw the removal and installation of aircraft subsystem assemblies, including engines, rotors, gearboxes, and mechanical flight controls
- Led multiple Phase Inspection Teams overseeing servicing and lubrication of aircraft and subsystems, ensuring readiness for inspections and maintenance checks and conducting scheduled inspections
- Led multiple Phase Inspection Teams, training Soldiers on troubleshooting and operational checks using specialized tools and equipment per Army Missile Command and United States Army Aviation Center Of Excellence standards
- Managed 20 Soldiers and $210,000,000 worth of equipment Supervised maintenance and modifications on 40 AH-64A/D Apache Attack Helicopter armament, electrical, avionics, and cryptographic systems
- Prepared maintenance documentation and records per Army Missile Command and United States Army Aviation Center Of Excellence guidelines
Maintenance Team Leader
United States Army
Katterbach Airfield
10.2018 - 07.2019
- Led welfare, morale, training, and professional development initiatives for six Soldiers and their families, fostering a supportive environment
- Supervised maintenance and inspections of aircraft subsystems, ensuring operational readiness through effective troubleshooting
- Provided technical guidance for safe and timely maintenance procedures, enhancing compliance with safety standards
Squad Leader
United States Army
Katterbach Airfield
09.2016 - 10.2018
- Led administrative, health, morale, welfare, technical, and tactical training for 8 Soldiers, enhancing team readiness and operational effectiveness
- Supervised helicopter repairers in unscheduled maintenance and troubleshooting of aircraft subsystems, ensuring timely repairs and operational availability
- Led aircraft launch and recovery operations at home base and during deployments across multiple European countries, supporting the Combat Aviation Brigade's extensive operational area.
- Maintained maintenance records and coordinated daily maintenance scheduling to support aircraft readiness
Crew Chief
United States Army
Fort Campbell North
05.2013 - 07.2016
- Performed maintenance on UH-60 Black Hawk and CH-47 Chinook helicopters during deployments to Bagram Airfield, Afghanistan, ensuring mission-critical aircraft availability.
- Executed scheduled maintenance on AH-64 Apache helicopters, conducting inspections, troubleshooting, and repairs of electrical, mechanical, avionics, and armament systems to ensure operational readiness.
- Removed, inspected, and replaced or reinstalled aircraft components and subsystems, including engines, rotors, gearboxes, transmissions, and flight controls, ensuring compliance with technical manuals and safety standards.
- Used technical manuals, diagnostic equipment, and tools to identify and resolve aircraft malfunctions efficiently, minimizing aircraft downtime
Skills
- Logistics: Large-scale property accountability, aircraft transfer operations, and supply management
- Safety: Risk management and safety program enforcement for motor pool and range operations
- Technical documentation
- QA/QC: Served as a Technical Inspector, was the final approval authority on all maintenance conducted on AH-64E Apache Attack Helicopters, and related ground equipment
- Aircraft Maintenance: AH-64D/E Attack Helicopter specialized repair and technical inspection
- Personnel management
- Effective Communication: Effectively communicated between Maintenance Teams, Production Control, Leadership, and Pilots
Certification
EPA's Section 608 Universal Certification- HVAC
Affiliations
Basic Leaders Course (BLC)- 2017
Accomplishments
6 Army Commendation Medals; 1 with "C" Device
Timeline
Barracks Manager
United States Army
10.2024 - Current
Section Sergeant
United States Army
10.2023 - 10.2024
Quality Control Inspector
United States Army
01.2022 - 10.2023
Maintenance Supervisor
United States Army
02.2021 - 01.2022
Section Sergeant
United States Army
09.2019 - 01.2022
Maintenance Team Leader
United States Army
10.2018 - 07.2019
Squad Leader
United States Army
09.2016 - 10.2018
Crew Chief
United States Army
05.2013 - 07.2016