James K Hays
Veterinary Medicine
Ocala,FL
Summary
Professional
Summary
Throughout 21 years of Military Service, working with, supervising and training
Soldiers and Civilians from diverse backgrounds, cultures and nationalities. I
have become a result oriented, self-motivated and professional leader and
mentor, with a passion for excellence. I possess a proven ability; to adapt to
new surroundings while remaining observant; and accurately assessing what
needs to be completed to fulfill a mission.
Areas of Expertise Record / Documentation Management Inventory Management
Training & Development Safety / Risk Assessment
Organization skills Strong Communication skills
Quality Assurance / Control Personnel Management
Facility Maintenance Training Plan Delivery
Mentor & Coach Good Laboratory Practices
Database Management Microsoft Office
Overview
20
20
years of professional experience
Work History
Veterinary Services Technician II Research Training Coordinator
University of Kentucky Division of Laboratory Animal Resources
07.2020 - Current
- Developed a training data base to maintain detailed training records for DLAR staff, Principal Investigator, Visitors, Vendors, and Contractors to include UKY Physical Plant staff
- Facilitate in the development, distribution, and maintenance of DLAR SOPs
- Maintain and update DLAR Website
- Publish DLAR’s monthly newsletter
- Create Forms using Adobe Acrobat
- Created and maintained detailed reports for management review.
- Coordinated with department leaders to identify training needs and develop targeted solutions.
- Produced training manuals, presentations and resources for enhanced learning.
- Scheduled and coordinated training sessions, including booking facilities and arranging catering.
- Verified training program compliance with applicable laws and regulations.
- Developed and implemented successful Department onboarding program.
- Compiled training handbook and related course materials.
- Built and maintained professional relationships with vendors and suppliers.
- Facilitated virtual, in-person and blended learning sessions.
- Established and maintained quality control standards.
- Planned and conducted staff trainings with emphasis on Regulatory Requirements (USDA, OLAW, AALAC).
- Facilitated high-quality training program delivery to employees and external stakeholders.
- Used MS PowerPoint to design training for DLAR Employees, University of Kentucky Principle Investigators and Staff, and Vendors/Contractors.
Operations Supervisor
United States Army Public Heath Command, Fort Knox
06.2017 - 06.2020
- Senior Advisor of Operations and Training of Military and Civilians, maintaining 100% compliance results across seven states
- Organize Combat Medical Training in an austere environment for 98 soldiers
- Liaison for our sister Units, organizing and scheduling training events for Soldiers
- Human Resources
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Safety Manager
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
- Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
- Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
- Performed regular compliance reviews and audits, identifying non-compliance issues.
- Educated employees on hazardous waste management, emergency response and safe work practices.
- Physical Security Manager
- Offered subject matter expertise surrounding physical security strategy and performed site inspections to adhere to physical security strategy and standards.
- Kept team compliant with security protocols and appearance standards.
- Developed and maintained emergency response plans to promote fast and effective action during crises.
- Evaluated security systems and procedures to identify areas for improvement.
- Established and maintained close working relationships with local law enforcement officers.
- Prepared monthly, weekly, and daily logs using Microsoft Office Suite.
- Distributed employee engagement surveys to identify areas of improvement.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
Instructor
Unites States Army AMEDDC&S
07.2014 - 06.2017
- Supervisor overseeing seven instructors for 20 (11weeks) Animal Care Specialist Courses
- Collaborated with administration to secure departmental budget increase.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Improved student performance by defining clear goals and communicating performance metrics.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Expertly handled multitasking and schedule coordination for six Advanced Skills Course
- Oversaw curriculum development and implementation in alignment with best practices.
- Reviewed class and student records to identify improvement opportunities.
- arranging 24 off-site student trips without incident
- Assisted with instruction to 80 flight paramedics, resulting in 100 % recertification on canine intubation and IV catheterization placement
Veterinary Clinic Manager
Public Health Command, Carson
10.2011 - 06.2014
- Exhibited sound Leadership skills by taking charge of daily operations, Business Management, and reporting with minimal supervision in a remote duty assignment
- Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Hired, trained and supervised employees to maintain team of high performers.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Communicated numerous unfounded deficiencies with the Army’s new Remote Online Veterinary Record system.
- Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Mastered the ordering and maintenance procedures of over $250,000 in equipment and supplies resulting in zero loss of equipment or shortness in inventory
- Budgeted for resources to control expenditure and maximize profits.
- Ordered all pharmacy supplies and kept check on inventory levels.
Veterinary Clinic Manager
Public Health Command, Fort Belvoir
10.2009 - 10.2011
- Demonstrated different desensitizing techniques for clientele visiting the Veterinary Clinic which minimized stress for owners and pets
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Provided direct care to patients by assessing, diagnosing and treating illnesses.
- Prepared and conducted pet relocation requirement classes to over 550 Air Force Personnel, resulting in a 100% successful transition from Lajes Air Field, Azores to other destinations
- Managed Veterinary Clinics assets turning a $5,000 loss into a $2,000 gain less than 4 months
- Budgeted for resources to control expenditure and maximize profits.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Removed trash and straightened counters to keep clinic and pharmacy area clean and neat.
Manager Veterinary Support
US Army Institute Of Surgical Research, MRMC
01.2007 - 10.2009
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Developed a continuity book for the new manager of the Veterinary Support Division, decreasing potential for operation interruption during the transition of leadership
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Coordinated the purchase of lift tables and fume hoods which led to a significant reduction in lifting injuries and exposure to animal related allergens
- Spearheaded and organized a new and more effective method of scheduling and performing daily animal health checks
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Oversaw the welfare of 2,000 Medical Research animals that came into the facility totaling $260,000
Manager of Non-Human Primate Section
Walter Reed Army Institute Of Research, MRMC
11.2003 - 01.2007
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards resulting in the Institute's most successful AAALAC site visit and resertification.
- Facilitated hands on training sessions and on-the-job training for new hires and refresher training bolstering position knowledge and skillset.
- Capitalized on the strength of team to complete mission despite personnel shortages and facility shortcoming.
- Responsible for the welfare of over 370 Non-Human Primates valued over $2.5 million
- Acquisitioned the move of 91 Non-Human Primates to other government facilities saving the Army and Navy $220,000.00 per year.
Education
Lab Animal Technologist Certification -
American Association For Laboratory Animal Science
07.2022
OHSA Safety
OSHA
01.2020
No Degree - Additional Duty Safety Officer Course
U.S. ARMY COMBAT READINESS CENTER
Fort Knox, KY01.2020
No Degree - K9 CPR Certification
American College of Veterinary Emergency Critical
04.2019
No Degree - Army Emergency Operation Center Course
Dept of The Army Regional Training Institute FL.
Camp Blanding Star, FL02.2019
No Degree - US Army Physical Security Officer Course
Readiness Training Academy
Fort Knox, KY02.2018
No Degree - USSF (Soccer) State Referee Certification
United States Soccer Federation
2017
No Degree - Army Medical Department Senior Leader Course
USAMDC&S
Fort Sam Houston San Antonio, TX04.2016
No Degree - Basic Instructor Course
USAMDC&S
Fort Sam Houston San Antonio, TX07.2014
Bachelor of Science - Business Administration
Grantham University
Kansas City, Missouri2012
No Degree - Basic Non-Commission Officer Course
Department of The Army
Fort Sam Houston San Antonio, TX10.2007
No Degree - Primary Leadership Development Course
Wightman NCO Academy
Camp Jackson, Republic Korea08.2003
No Degree - Animal Care Specialist Course
Army Academy of Health Sciences
Fort Sam Houston San Antonio, TX09.1999
US Army Training And Doctrine Command (TRADOC)
Fort Sill, OK07.1999
Skills
LinkedIn Skill Badges
- Microsoft Outlook
- Microsoft Excel
- Microsoft PowerPoint
- Adobe Acrobat
Accomplishments
Kentucky AALAS Branch LATG of the Year 2003
AALAS District V LATG of the Year 2023
Affiliations
National AALAS Member since 2009
National High School Athletic Association 2020 (Referee) Kentucky AALAS Branch Member 2021
Timeline
Veterinary Services Technician II Research Training Coordinator
University of Kentucky Division of Laboratory Animal Resources
07.2020 - Current
Operations Supervisor
United States Army Public Heath Command, Fort Knox
06.2017 - 06.2020
Instructor
Unites States Army AMEDDC&S
07.2014 - 06.2017
Veterinary Clinic Manager
Public Health Command, Carson
10.2011 - 06.2014
Veterinary Clinic Manager
Public Health Command, Fort Belvoir
10.2009 - 10.2011
Manager Veterinary Support
US Army Institute Of Surgical Research, MRMC
01.2007 - 10.2009
Manager of Non-Human Primate Section
Walter Reed Army Institute Of Research, MRMC
11.2003 - 01.2007
Lab Animal Technologist Certification -
American Association For Laboratory Animal Science
OHSA Safety
OSHA
No Degree - Additional Duty Safety Officer Course
U.S. ARMY COMBAT READINESS CENTER
No Degree - K9 CPR Certification
American College of Veterinary Emergency Critical
No Degree - Army Emergency Operation Center Course
Dept of The Army Regional Training Institute FL.
No Degree - US Army Physical Security Officer Course
Readiness Training Academy
No Degree - USSF (Soccer) State Referee Certification
United States Soccer Federation
No Degree - Army Medical Department Senior Leader Course
USAMDC&S
No Degree - Basic Instructor Course
USAMDC&S
Bachelor of Science - Business Administration
Grantham University
No Degree - Basic Non-Commission Officer Course
Department of The Army
No Degree - Primary Leadership Development Course
Wightman NCO Academy
No Degree - Animal Care Specialist Course
Army Academy of Health Sciences
US Army Training And Doctrine Command (TRADOC)
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