James Beamon
Riverview,FL
Summary
Strong executive leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Manager
Wawa Food Markets
02.2013 - Current
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Analyzed market trends and competitor activities to create competitive advantages.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Mitigated business risks by working closely with staff members and assessing performance.
Multi-Unit General Manager
YOGURTOLOGY
04.2012 - 02.2013
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Operations Manager
CHICK-FIL-A
08.2006 - 04.2012
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
Certification Human Resources Management -
SAINT LEO UNIVERSITY
Bachelor of Arts (B.A - Management Organizational leadership
SAINT PETERSBURG COLLEGE
04.2017
Bachelor of Science - Human Resources Management
Capella University
Minneapolis, MN08.2025
Skills
- Microsoft Excel
- Financial Forecasting
- Labor Cost Controls
- Employment Law
- Leadership
- Financial Statements
- Communication - Verbal & Written
Certification
ServSafe Food Safety- Expires 2025
Timeline
General Manager
Wawa Food Markets
02.2013 - Current
Multi-Unit General Manager
YOGURTOLOGY
04.2012 - 02.2013
Operations Manager
CHICK-FIL-A
08.2006 - 04.2012
Certification Human Resources Management -
SAINT LEO UNIVERSITY
Bachelor of Arts (B.A - Management Organizational leadership
SAINT PETERSBURG COLLEGE
Bachelor of Science - Human Resources Management
Capella University
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