James L. Hopkins
Sales Management
Mooreville,MS
Summary
Accomplished Sales Manager, successful orchestrating operations and leading employees. Robust background encompassing problem resolution, business development and customer relations. Thrives in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls. Skilled in learning and adapting to changing environments in competitive landscapes. Understands customer needs and provides optimal solutions.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
Regional Director
Maverick Healthcare
06.2021 - 02.2022
- Oversaw test personnel scheduling to maintain diagnostic availability and maximize supplied tests.
- Verified adherence to HIPAA and other local, state and national guidelines.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Attended weekly meetings to discuss and optimize strategies.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Visited sites periodically to view service levels and adherence to global service standards.
- Scouted testing facility sites to maximize accessibility, available space and resources.
General Manager
Rural Broadband Solutions
Tupelo, MS
02.2021 - 06.2021
- Coordinated installation of new users and relocations of existing users.
- Carried out day-to-day duties accurately and efficiently.
- Completed weekly payroll for 40 employees.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Conducted routine inspections to check quality and compliance with established specifications.
- Helped record, compile, summarize and analyze data.
Senior District Sales Manager
BDT Beverage
Tupelo, MS
08.2018 - 04.2021
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized and safe environment for employees and patrons.
- Hired new employees and suggested existing ones for promotions.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Negotiated contracts and sales terms with new and existing clients.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Managed diverse team of account executives, merchandisers and point of contact for over 1,100 accounts within the region.
- Promptly resolved clients grievances and coached team members to ensure top quality performance.
- Assisted team in the market, worked as route relief, merchandiser and account executive while maintaining management responsibilities.
Account Sales Manager
Better Brands Distributing Co
West Point, MS
11.2016 - 08.2018
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new products.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Established and cultivated solid business relationships with new or existing customers.
- Exceeded sales goals, increased revenue and facilitated sales.
General Manager
Big Oaks Golf Course
Tupelo, MS
06.2014 - 11.2016
- Managed daily operations and supervision of employees.
- Built relationships with consumers and vendors. Responsible for managing Pro Shop orders and deliveries.
- Overseen tournaments including schedules, vendor participation and player participation fees.
- Employee payroll, collection of member fees and vendor payments.
Order filler
Walmart Distribution Company
New Albany, MS
10.2008 - 05.2016
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
- Prepared and checked outbound shipments for accuracy.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Safely and securely loaded items to prevent damage during transport.
Education
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Belmont High School
Northeast Mississippi Community College
01.2002 - 01.2005
Skills
Managementundefined
Timeline
Regional Director
Maverick Healthcare
06.2021 - 02.2022
General Manager
Rural Broadband Solutions
02.2021 - 06.2021
Senior District Sales Manager
BDT Beverage
08.2018 - 04.2021
Account Sales Manager
Better Brands Distributing Co
11.2016 - 08.2018
General Manager
Big Oaks Golf Course
06.2014 - 11.2016
Order filler
Walmart Distribution Company
10.2008 - 05.2016
Northeast Mississippi Community College
01.2002 - 01.2005
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Belmont High School
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