James L. Stopani
Bozeman,MT
Summary
Over 15 years of direct sales and customer service experience, specifically in mortgage and real estate industries. Excellent sense in understanding the importance of customer service, communication and time management. Detailed in relaying information necessary for comprehension with all parties involved in a transaction or product. Team player with precision, critical thinking, competitive and extremely determined.
Overview
28
28
years of professional experience
Work History
Sr. Loan Officer
Ladera Lending Inc.
12.2019 - Current
- NMLS ID #389430
- Developed strong relationships with customers through high levels of customer service
- Originated, reviewed, processed, closed, and administered customer loan proposals
- Refinance and purchase Inbound/Outbound transfer leads and personal referrals
- Programs consist of Conventional, VA, FHA & Non-QM
- Manage clientele through Velocify and Insellerate CRM's
Loan Partner I
Cross Country Mortgage
08.2018 - 12.2019
- Loan Partner I - NMLS ID #389430
- Primarily purchase transaction oriented from pre-qualification stages through closing
- Exceptional knowledge in calculating income for wage earner, self employed borrowers and ordering appraisals
- Analyzed credit reports to assess risk and determine applicants' ability to repay loans
- Strong customer service skills, with consistent follow up and communication
- Analyzed loan applications and credit reports to determine loan eligibility and risk level
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories
Mortgage
Nationstar / Mr. Cooper Mortgage
07.2017 - 08.2018
- Mortgage Professional II - NMLS ID #389430
- Refinance Inbound/Outbound transfer leads from 3+ million customer portfolio platform
- Programs consist of Conforming, VA, FHA, HARP and Streamline mortgage refinance
- 4 hour average talk time, 75+ auto outbound calls, 2 locks, 1 origination per day on average
- Strong customer service skills, with consistent follow up and excellent communication
Mortgage Loan Originator
Mortgage Bankers of America
07.2014 - 06.2017
- NMLS ID #389430
- Refinance/Purchase inbound mailer mortgage marketing and referral based loan closings
- Programs consist of Conforming, VA, FHA, HARP and Streamline mortgage refinance or purchase products
- Strong customer service skills, with consistent follow up and excellent communication.
Mortgage Loan Originator
Loandepot.com
12.2010 - 07.2014
- NMLS ID #389430
- Refinance inbound internet lead transfers, prospected for new business
- Explained different types of loans pertaining to client situations
- Programs consist of Conforming, VA, FHA, HARP and Streamline refinance or purchase mortgage products
- Prepared documents for customers, submitting and overseeing through each step of closing process
Loan Officer/California
Nakoma Mortgage Company
03.2009 - 11.2010
- Real Estate Salesperson License; #01726823
- Primarily referral based portfolio
- Prospected for refinance and purchase loans transactions
- Qualified homeowners for mortgage programs suitable for purchase and refinance
- Coordinated loan closings with escrow officers, title agents, realtors and homeowners.
Loan Officer/California
FTF Funding
09.2005 - 03.2009
- Real Estate Salesperson License; #01726823
- Primarily referral based portfolio
- Prospected for refinance and purchase loans transactions
- Qualified homeowners for mortgage programs suitable for purchase and refinance
- Coordinated loan closings with escrow officers, title agents, realtors and homeowners.
Account Executive/Sales
People’s Choice Home Loans
03.2003 - 09.2005
- Establish and generate mortgage broker relationships within Orange County and Los Angeles territories
- Maintains pipeline reports for customer base CRM
- Provide broker / Loan Officer support for loan scenarios and pricing
- Facilitated loan closings to ensure smooth closing transactions with internal departments.
Funder
Option One Mortgage Corp
02.1996 - 03.2003
- Review borrower signed closing documents to ensure accuracy of final figures on closing statements or HUD I
- Communicated with title and escrow companies to coordinate loan conditions and fundings
- Signed off on or requested closing conditions from title, escrow and account management departments
- Balanced and requested wiring of funds.
Education
Real Estate Sales Persons License - Real Estate
Allied Real Estate School
Orange, CA12.2005
No Degree - General Studies
Cypress Community College
Cypress, CAHigh School Diploma -
Lake High School
Garden Grove, CA1995
Skills
- Microsoft Word, Excel and Web experienced
- Words per minute: 65
- Sales Expertise
- DRE NMLS License
- Mortgage Loan Origination
- Client Support
Timeline
Sr. Loan Officer
Ladera Lending Inc.
12.2019 - Current
Loan Partner I
Cross Country Mortgage
08.2018 - 12.2019
Mortgage
Nationstar / Mr. Cooper Mortgage
07.2017 - 08.2018
Mortgage Loan Originator
Mortgage Bankers of America
07.2014 - 06.2017
Mortgage Loan Originator
Loandepot.com
12.2010 - 07.2014
Loan Officer/California
Nakoma Mortgage Company
03.2009 - 11.2010
Loan Officer/California
FTF Funding
09.2005 - 03.2009
Account Executive/Sales
People’s Choice Home Loans
03.2003 - 09.2005
Funder
Option One Mortgage Corp
02.1996 - 03.2003
Real Estate Sales Persons License - Real Estate
Allied Real Estate School
No Degree - General Studies
Cypress Community College
High School Diploma -
Lake High School