Jamesley Fils-Aime
Hollywood
Summary
Dynamic and innovative professional with a strong commitment to delivering exceptional customer service. Thrives in fast-paced environments and eager to leverage analytical skills and creative problem-solving abilities. Aims to drive financial solutions that enhance customer satisfaction and contribute to organizational success. Strong focus on team collaboration, fostering result-driven environments, and adapting to changing needs. Known for reliability, leadership, and effective customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Manager
Momentum Solar
04.2022 - 06.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Identified plans and resources required to meet project goals and objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Monitored project performance to identify areas of improvement and make adjustments.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Enhanced team performance with targeted training programs, addressing skill gaps and promoting professional development.
Project Manager
ScribeAmerica LLC
05.2019 - 04.2020
- Review or update web page content or links in a timely manner, using appropriate tools
- Gather and organize information on problems or procedures
- Analyze data gathered and develop solutions or alternative methods of proceeding
- Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program
- Review forms and reports and confer with management and users about format, distribution, and purpose, and to identify problems and improvements
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Planned, designed, and scheduled phases for large projects.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Valet
EPICHotel
02.2018 - 05.2019
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts
- Greet incoming guests and escort them to their rooms
- Supply guests or travelers with directions, travel information, and other information such as available services and points of interest
- Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles
- Keep parking areas clean and orderly to ensure that space usage is maximized
- Greet customers and open their car doors
- Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots
Manager
Basken Robbins
06.2016 - 06.2017
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Inventory stock and reorder when inventory drops to a specified level
- Assign employees to specific duties
- Review inventory and sales records to prepare reports for management and budget departments
- Keep records of purchases, sales, and requisitions
Education
Associate of Arts - Business
Broward College
Pembroke Pines, FL06-2025
High School Diploma - undefined
Somerset Academy Central Miramar
Miramar, FL06.2017
Skills
- Advance Critical Thinking/Problem Solving
- Strong Work Ethic, Communication, and consistency
- Team Leader
- Adaptability
- Time Management
- Project planning and development
- Project scheduling
- Relationship building between clients, customers, and colleagues
- Progress reporting
- Data and Business analysis
- Performance improvements
- Influencing skills
Accomplishments
- Presented with the Ambassador/Manager of the Month Award for spurring more than 10% growth for consecutive months.
- Generating a company one million+ dollars my first year working there
- Supervised team of 21-24 staff members at the age of 21
- Graduated college with my AA in Business along with a certificate in accounting
- Traveling the world
- Being recruited in the National Society of Leadership and Success.
- Maintaining an A/B honoroll in highschool/College
- Graduating highschool with straight A's
- Learning ASL
- Being Tri-lingual
Certification
CPR Certified
Languages
haitian Creole
Professional Working
Spanish
Elementary
English
Native or Bilingual
Timeline
Project Manager
Momentum Solar
04.2022 - 06.2024
Project Manager
ScribeAmerica LLC
05.2019 - 04.2020
Valet
EPICHotel
02.2018 - 05.2019
Manager
Basken Robbins
06.2016 - 06.2017
High School Diploma - undefined
Somerset Academy Central Miramar
Associate of Arts - Business
Broward College
Similar Profiles
Stephanie SpalinStephanie Spalin
Customer Service Representative (Remote) at Momentum SolarCustomer Service Representative (Remote) at Momentum Solar
Myech SIMMONDSMyech SIMMONDS
Sales Representative at Momentum SolarSales Representative at Momentum Solar
Magdalena LucianoMagdalena Luciano
Brand Ambassador at Momentum SolarBrand Ambassador at Momentum Solar