Summary
Overview
Work History
Education
Skills
Timeline
Generic
James (Luke) Simmons

James (Luke) Simmons

Saint Augustine,FL

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

23
23
years of professional experience

Work History

Irrigation Specialist

A.G.W. Waterworks
03.2025 - Current
  • Install and maintain every aspect of an irrigation system.
  • Ensured optimal system performance through regular inspections, adjustments, and repairs of irrigation components.
  • Suggest improvements for better coverage and water savings.
  • Install and maintain landscape lighting systems.

Irrigation Technician

TriState Waterworks
05.2024 - 08.2024
  • I moved back to Cincinnati to be close to my daughter but I wasn't able to spend time with her so I moved back to Saint Augustine. While in Cincinnati I worked as an Irrigation Technician.

Irrigation Specialist

A.G.W. Waterworks
05.2020 - 05.2024
  • Installed new and repaired broken sprinkler systems for both commercial and residential properties. Worked on all aspects of the sprinkler system including the controller units, backflow preventers, valves, sprinkler heads, schedule 40 pipe, nozzles, and pumps.

Homesteader Stay at Home Dad

05.2014 - 05.2020
  • Welcomed our daughter Wren into our lives. Stayed home to care for her while my wife continued to work. Built retainer walls for garden beds; Constructed 20’x16’ workshop in the backyard; Installed 50 amp subpanel into workshop; Constructed backyard lighting; Handmade soap; Raised Chickens; Maintained rainwater collection systems; Installed whole house water purification system; Maintained reverse osmosis water system; Operate and maintain tree branch mulcher, chainsaw, weed eater, trimmer, and leaf blower.

Specialist I-Customer Circuit Design

Windstream Communications
11.2010 - 05.2014
  • Designed and built T1, DS3, OC3, OC12, OC48, and Ethernet from 10Meg and up to 10Gig circuits over the Windstream Fiber optic network by using a combination of SONET, Data Muxponder (DMXP), Dense Wave Division Multiplexing (DWDM), DACS, and Mux equipment. Identified and requested required equipment as well as areas of the SONET network that needed to be augmented in order to successfully deliver service to our customers. Planned and supported grooming activity to augment the SONET network to streamline and rearrange existing services as the network expanded. Worked with multiple other departments via tasks in Metasolv, our inventory system, as well as through email and conference calls daily. Worked with our customers directly to plan and implement hot cut grooming projects on existing services.

Network Planning Engineer

Kentucky Data Link
11.2009 - 11.2010
  • Engineered EWRs (Engineering Work Requests) that were used by Optical Engineering to build new SONET OC48 and OC192 rings on our fiber routes, as well as DWDM and DMXP systems that addressed capacity needs required by new customer orders and route expansion. Issued EWRs for customer build projects where we would build fiber into a customer location. Worked with Outside plant to conduct site surveys of the customer location in order to adjust the EWR equipment that was to be installed at the customer location in order to meet the customer’s needs.
  • (worked from home)

Circuit Engineer

Kentucky Data Link
03.2006 - 11.2009
  • Submitted all LSRs and ASRs for KDL from 2006-2008. These orders were to establish offnet circuits through other LECs in order to meet our customers’ needs in areas where we did not have a network presence.

Network Operations Center Technician II

Kentucky Data Link
05.2005 - 03.2006
  • Monitored the KDL SONET network to report and respond to alarms. Worked on fiber cut situations to quickly identify cuts and dispatch splicing teams to the area of the cut. Served as a common point to provide status updates on all network situations as well as track those situations via trouble ticketing system. Delivered new circuits to customers once they were designed by the Circuit Engineer as well as provided loop testing or head to head testing with the customer via our Acterna T1/DS3 TestPad.

Operations Coordinator

e-Tel LLC
05.2003 - 05.2005
  • Maintained Lucent 5ESS Switch and monitored it for alarms. Troubleshooted switch alarms and trouble tickets generated from customer service reps. Provisioned NIDs that would then be installed at the customer premise to offer triple play services. Completed inside wire jobs and new installations of NIDs at customer premises. Troubleshooted customer phone and internet wiring issues. Submitted local number portability and directory listing LSRs to Bellsouth. Submitted FOCed local number portability LSRs into NPAC in order to complete the existing phone number transfer from Bellsouth to e-Tel. Submitted 800 number and LD orders to MCI. Reviewed and completed orders from other LECs or IXCs that were submitted to e-Tel. Monitored and reviewed call traffic from the 5ESS switch to identify peak busy hours in order to ensure we were not blocking any customer calls due to bandwidth constraints.

Education

Bachelor of Science - Telecommunications Systems Management

Murray State University
Murray, Kentucky
05-2003

Skills

  • Attention to detail
  • Eager to learn
  • Good attitude
  • Quality Driven
  • Handyman
  • Dependable
  • Problem solver
  • Proactive and motivated

Timeline

Irrigation Specialist

A.G.W. Waterworks
03.2025 - Current

Irrigation Technician

TriState Waterworks
05.2024 - 08.2024

Irrigation Specialist

A.G.W. Waterworks
05.2020 - 05.2024

Homesteader Stay at Home Dad

05.2014 - 05.2020

Specialist I-Customer Circuit Design

Windstream Communications
11.2010 - 05.2014

Network Planning Engineer

Kentucky Data Link
11.2009 - 11.2010

Circuit Engineer

Kentucky Data Link
03.2006 - 11.2009

Network Operations Center Technician II

Kentucky Data Link
05.2005 - 03.2006

Operations Coordinator

e-Tel LLC
05.2003 - 05.2005

Bachelor of Science - Telecommunications Systems Management

Murray State University
James (Luke) Simmons