Summary
Overview
Work History
Skills
Certification
Affiliations
Timeline
SoftwareDeveloper
Dr. James M. Harden Jr

Dr. James M. Harden Jr

Director
North Las Vegas,NV

Summary

Motivated business professional bringing 25 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. An analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

27
27
years of professional experience
1
1
Certification

Work History

National Compliance investigator/Manager

Bond Security Firm/TG
04.2021 - 11.2022

Certified Legal Investigator ID/Theft Fraud/ and Litigation Investigator

  • Documented noncompliance activities and communicated with design-builder on remediation.
  • Enforced compliance with complex state and federal laws, rules and regulations for industry.
  • Reported investigative findings to management and human resources.
  • Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
  • Confirmed data and licensing information through investigations and notified violators of required changes to bring operations into compliance.

Senior Fraud Investigator

Cox Communications
01.2015 - 04.2021
  • Compliance and regulatory duties managing potential violations and ensuring codes and every other state and federal compliances are adhered to
  • Work with Law Enforcement to investigate fraudulent and Identification theft
  • To include cyber-crimes and suspicious computer breaches
  • Interview persons of interest to include witnesses and work with detectives in developing and implementing strategic approaches to conclude and resolve all investigations
  • Work with corporate legal department investigating claims and other cases many times representing by testimony, witness, and support of cases that Corp Legal assigns in court preceding that are local.
  • Analyzed large amounts of data to find patterns of fraud and anomalies.
  • Summarized all key information regarding investigations into a detailed report for delivery to the client.
  • Gathered evidence, which included recorded and written statements, financial documentation, and audio materials for examination.
  • Interviewed witnesses thoroughly, asking appropriate questions to ascertain critical details about each case.
  • Testified in court for both civil and criminal cases, answering questions honestly and respectfully.

Accident Investigator

D.B. Ford Insurance Adjusters
07.2007 - 07.2009
  • Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations.
  • Gathered facts from interviews of suspects, witnesses and complainants.
  • Collected and preserved physical evidence, photographs and laboratory submissions.

Loss Prevention/Investigator

Henderson-NV Wal- Mart Corp
07.2001 - 07.2006
  • Responsible for compliance and regulatory audits through out region to include risk and inventory shrink
  • Investigate deception during the opening, in-process and closing store as well as provide necessary physical security
  • Investigate and report to regional director reference issues inclusive to retail, warehouse and manufacturing activities such as employee theft
  • Conduct internal misappropriation investigations and inventory deficiency reduction
  • Initiate investigations on vendor theft, employee theft, and inventory as well as warehouse shortage
  • Interview witnesses and suspects and develop detailed reports on all conducted investigations.

Patrol Officer

Patrolman Savannah Police Department
07.1993 - 07.2000
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Investigated incidents and crimes, collected evidence and recorded witness statements.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Organized criminal documents such as logs, records, reports and agendas to streamline processing and improve traceability.
  • Maintained positive community relations through active communication at crime scenes and assistance with programs such as mentoring underprivileged kids and teaching at Citizen's Police Academy events.

Narcotics Investigator

Chatham County, Narcotics Team
05.1996 - 05.2000
  • Carefully documented statements, observations and evidentiary materials.
  • Documented findings and prepared detailed reports.
  • Interviewed witnesses and interrogated suspects to obtain additional information about criminal activities.
  • Pursued leads, complaints and referrals to determine occurrence of criminal activities.
  • Researched criminal cases and led investigations to determine appropriate course of proceedings.

Military Police Investigator

U.S. Army Active Duty
01.1993 - 01.1994
  • Investigated security issues involving domestic violence, assault and theft occurring on base among active military members.
  • Gathered evidence, processed crime scenes and questioned witnesses and suspects.
  • Planned crime prevention measures and operated military police checkpoints and dispatch centers.
  • Supported judge advocate general with investigations for trial involving military members facing courts martial and other disciplinary actions.
  • Led investigations of traffic fatalities by assessing evidence, surrounding factors and identifying antecedent of events to identify and mitigate intersection blind spots and hazards.
  • Managed law enforcement desk operations.

Skills

  • Skills Interviewing (Reid and Wicklander) certified (10 years)
  • Reading Comprehension
  • Violations and Infractions
  • Environmental Audits
  • Collecting Statements
  • Critical Thinking
  • Contract Compliance
  • Complex Problem-Solving
  • Project Requirements
  • Time Management
  • Government Regulations
  • Witness Interviews
  • Field Inspection
  • Licensing Regulations
  • Compliance Reporting
  • Risk Identification

Certification

10+ years) Litigation Investigative Expertise (10+ years) Marketing (10+ years) Strategic Planning (10+ years) (10+ years) training (10+ years) Word (10+ years) PowerPoint (10+ years) People Leadership (10+ years) People Management (10+ years) Military Experience Security Loss Prevention Law Enforcement Surveillance Conflict Management Operations Management CCTV Quality Assurance Recruiting Writing Skills Supervising Experience Payroll

Affiliations

  • Certified Legal Investigator (National Association of Legal Investigators)
  • Toastmasters

Timeline

National Compliance investigator/Manager

Bond Security Firm/TG
04.2021 - 11.2022

Senior Fraud Investigator

Cox Communications
01.2015 - 04.2021

Accident Investigator

D.B. Ford Insurance Adjusters
07.2007 - 07.2009

Loss Prevention/Investigator

Henderson-NV Wal- Mart Corp
07.2001 - 07.2006

Narcotics Investigator

Chatham County, Narcotics Team
05.1996 - 05.2000

Patrol Officer

Patrolman Savannah Police Department
07.1993 - 07.2000

Military Police Investigator

U.S. Army Active Duty
01.1993 - 01.1994
Dr. James M. Harden JrDirector