JAMES M RANDALL
Peyton,CO
Summary
Dedicated, hands-on, Facilities and Operations Management professional with over thirteen years experience driving performance, productivity, and customer service excellence. Expertise in partnership cultivation, business relationship establishment, and long-term culture generating leadership.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Facility Director
Balfour Beatty - Fort Carson Family Homes
Colorado Springs, CO
04.2022 - Current
- Manage residential work order process for 3207 family homes on Fort Carson
- Decreased work order count from a peak of 7,090 in Sept. 2022 to a current historical low of 1,080.
- Manage commercial facilities of three on site community office buildings
- Work with site leadership to troubleshoot and overcome operational obstacles.
- Cultivate and drive an employee centered culture to improve morale, training, and productivity.
- Develop and maintain positive relationships with Garrison Command, vendors, and military business partners.
- Educate employees on corporate policy and procedural compliance.
- Coordinate resources and delegate assignments to maintain efficient site operations.
- Oversee and manage inventory control and Operations and Maintenance budget.
Regional Facility Operations Manager
Maintenance Resources Inc.
Denver, CO
06.2021 - 01.2022
- Responsible for overseeing facilities operations at approximately 60 accounts over 12 states throughout the United States.
- Coordinated daily operations, monthly, quarterly, and annual projects.
- Communicated with site leadership to coordinate and support special request projects.
- Verified adherence to OSHA and internal safety standards to minimize risks and enhance workplace safety.
- Formed and sustained strategic partner relationships with clients.
- Identified client business and operational needs and introduced services to provide solutions.
- Managed budget and payroll operations for all sites in my portfolio.
Regional Facilities Manager
ESC Federal Facility Services
03.2017 - 06.2021
- Managed a $4+ million portfolio of Housekeeping and Maintenance Operations accounts across 7 states in the Midwest Region.
- Oversaw budgets, daily tasks, project timelines and staffing to ensure all site needs and scopes of work were met.
- Routine travel to all sites to train and develop employees, build and maintain relationships with customers, and audit services provided.
Director of Facilities
ESC Federal Facility Services
05.2015 - 03.2017
- Oversaw the Janitorial and Maintenance Operations at Tanger Outlets in Grand Rapids, MI.
- Directly responsible for the cleanliness and functionality of the entire premises.
- Conducted monthly safety training for employees.
- Managed operational budget for supplies, labor, and equipment.
- Recruited and rained a crew of 15 to 20 employees.
- Developed and maintained a relationship with site management, which included daily communication regarding tasks, project timelines, and quality control of the scope of work.
General Manager
Anytime Fitness
Belleville, MI
05.2014 - 05.2015
- Managed the daily operations at a brand new fitness club.
- Reached membership and revenue goals by establishing relationships and promoting the business outside of the facility.
- Designed and implemented fitness classes to appeal to a variety of clientele.
- Developed relationships with all members and ensured the club was a positive atmosphere and experience.
- Maintenance of equipment and facility, and overall cleanliness.
Operations Manager / Fitness Director
Prime Time Fitness
Belleville, MI
01.2011 - 04.2014
- Oversaw the day to day operations of a private, 24 hour fitness facility.
- Implemented fitness programs, conducted private and group fitness training, staffed personnel, maintained equipment and facility fixtures, and developed relationships with our members and supporting businesses.
Education
Bachelor of Science - EXERCISE SCIENCE
Western Michigan University
Kalamazoo, MI2009
Skills
- Yardi Work Order Management
- Profit and Loss Statements
- Logistics
- Project Management
- Strategic Planning
- KPI
- Results and Solutions Oriented
- Budget Management
- Changing Environment Adaptation
- Service-Driven Leadership
- Safety Attentiveness
- Customer and Vendor Relations
- Customer Service
- Sound Judgment
- Employee Development
- Ability to Balance and Prioritize Multiple Tasks
- Critical Infrastructure
- Recruiting and Training
- Commercial and Residential Maintenance
- Commercial and Residential Custodial
Certification
- Member of IFMA, Pikes Peak Chapter
- Will be IFMA CFM Certified by July, 2024
- OSHA 10
- Spartan Clean Check - Certified Disinfection Specialist
- Betco University - Facilities Training
Timeline
Assistant Facility Director
Balfour Beatty - Fort Carson Family Homes
04.2022 - Current
Regional Facility Operations Manager
Maintenance Resources Inc.
06.2021 - 01.2022
Regional Facilities Manager
ESC Federal Facility Services
03.2017 - 06.2021
Director of Facilities
ESC Federal Facility Services
05.2015 - 03.2017
General Manager
Anytime Fitness
05.2014 - 05.2015
Operations Manager / Fitness Director
Prime Time Fitness
01.2011 - 04.2014
Bachelor of Science - EXERCISE SCIENCE
Western Michigan University
- Member of IFMA, Pikes Peak Chapter
- Will be IFMA CFM Certified by July, 2024
- OSHA 10
- Spartan Clean Check - Certified Disinfection Specialist
- Betco University - Facilities Training
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