James (Mark) Johnson
Joplin,MO
Summary
Experienced with strategic planning, operational management, and team leadership. Utilizes effective communication and decision-making skills to drive organizational success. Track record of fostering innovation and improving operational processes.
Overview
25
25
years of professional experience
Work History
President/Owner
C & M Machining, LLC
905 West Broadway Webb City, Mo.
01.2005 - 01.2025
- Developed strategic initiatives to enhance organizational effectiveness and drive growth.
- Collaborated with executive teams to align operational goals with corporate strategy.
- Established performance metrics to evaluate program success and identify areas for improvement.
- Facilitated cross-departmental communication to ensure alignment on projects and objectives.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Trained and guided team members to maintain high productivity and performance metrics.
Operations Manager
Global Engineered Products
Union, Mo.
03.2000 - 11.2004
- Streamlined operational workflows to enhance efficiency and reduce costs.
- Developed and implemented performance metrics to monitor team productivity.
- Led cross-functional teams in process improvement initiatives, driving operational excellence.
- Trained and mentored staff on best practices for workflow optimization and safety protocols.
Education
Carl Junction
Carl Junction, Mo.Skills
- Can program, set up and operate a large variety of machine tools and waterjets 45 years experience Quoting, purchasing, managing etc
Accomplishments
AS9100 certification
Itar certification
Voted Modern Machine Shops #1 in the country for business strategies in 2015.
Timeline
President/Owner
C & M Machining, LLC
01.2005 - 01.2025
Operations Manager
Global Engineered Products
03.2000 - 11.2004
Carl Junction