James (Mark) Johnson

President/Owner

C & M Machining, LLC

01.2005 - 01.2025

Developed strategic initiatives to enhance organizational effectiveness and drive growth.
Collaborated with executive teams to align operational goals with corporate strategy.
Established performance metrics to evaluate program success and identify areas for improvement.
Facilitated cross-departmental communication to ensure alignment on projects and objectives.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Managed crisis situations effectively while minimizing disruption to daily operations.
Enhanced company performance by implementing strategic plans and overseeing daily operations.
Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
Managed purchasing, sales, marketing and customer account operations efficiently.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Trained and guided team members to maintain high productivity and performance metrics.