Summary
Overview
Work History
Education
Skills
Timeline
Generic

James M. Martin

Liberty Township,OH

Summary

Results-driven professional with extensive experience in client account management. Proven ability to develop strong client relationships and implement effective strategies that drive business growth. Known for collaborative efforts and adaptability in dynamic environments, with strong analytical and communication skills.

Overview

14
14
years of professional experience

Work History

Full Time Family Manager

Self-employeed
05.2020 - Current
  • Coordinated daily schedules and activities to optimize family time and resource allocation.
  • Managed household finances, ensuring timely payments and budget adherence.
  • Implemented organization systems for household tasks, enhancing efficiency and reducing stress.
  • Oversaw educational support for children, facilitating homework completion and extracurricular involvement.

Account Specialist

Enterprise Holdings
01.2014 - 01.2020
  • On-site consultant for national partner Liberty Mutual/Safeco Insurance
  • Managed billing between insurance and Enterprise for insurance replacement vehicles.
  • Coordinated timeframes and workflow between insurance and repair facilities.
  • Ensured accurate billing between individual Enterprise retail stores and insurance partners.
  • Rectified rejected invoices and payments for insurance partners.
  • Intervened with service issues between insurance customers and retail vehicle locations.

Assistant Manager

Enterprise Holdings
01.2012 - 01.2014
  • Maintain positive customer and business to business relationships.
  • Responsible for maintenance and availability of $5 million+ inventory
  • Coordinate workflow of both retail and service employees.
  • Rectify accounts receivable payments and minimize bad debt.

Education

B.S. - Integrated Social Studies Adolescent Education

Miami University
Oxford, Ohio
12.2002

B.A. - History

Miami University
Oxford, Ohio
12.2002

Skills

  • Experienced in team coordination

  • Effective communication skills

  • Experienced in managing diverse challenges

  • Strong written and verbal communication

  • Experienced with Microsoft Word, Excel, and PowerPoint

  • Adaptable learner

  • Account administration

  • Customer relationship development

  • Billing resolutions

  • Client engagement

Timeline

Full Time Family Manager

Self-employeed
05.2020 - Current

Account Specialist

Enterprise Holdings
01.2014 - 01.2020

Assistant Manager

Enterprise Holdings
01.2012 - 01.2014

B.A. - History

Miami University

B.S. - Integrated Social Studies Adolescent Education

Miami University
James M. Martin