Jameson Black
Arlington,Virginia
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution, and interpersonal communication. Proficient with project management, personnel training, and production scheduling. Sets example for work ethic, punctuality, and quality.
Overview
3
3
years of professional experience
Work History
Volunteer Team Leader
Saint Mary's Episcopal Church
Arlington, VA
05.2024 - Current
- Developed and implemented volunteer recruitment plans.
- Set up weekly meetings with volunteers to discuss their progress and challenges.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Developed new ideas to increase volunteer recruitment and retention rates.
Baseball Umpire
Arlington Babe Ruth
Arlington, VA
03.2022 - Current
- Ensured that all players, coaches, and spectators followed the rules of the game.
- Called balls and strikes accurately based on a pitcher's delivery.
- Confirmed with other umpires to ensure consistent calls throughout the game.
- Made rulings on plays such as tag-outs, force-outs, and home runs.
- Kept track of outs, innings, and score during the game.
- Communicated with team coaches when necessary to maintain good sportsmanship.
- Notified teams of any rule changes or violations during the game.
Debater
Yorktown High School
Arlington, VA
09.2021 - Current
- Provided constructive critiques of debate team members' performances in order to help them improve their debating skills.
- Conducted research on a variety of topics, including current events and social issues, to prepare for debates.
- Analyzed opponents' strategies and arguments in order to develop effective counterarguments.
- Organized and facilitated practice debates with other members of the debate team.
- Developed persuasive arguments based on evidence gathered from multiple sources.
- Created compelling rebuttals to opposing teams' claims in preparation for competitive debates.
Customer Service Clerk
Harris Teeter
Arlington, VA
09.2023 - 06.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Provided product knowledge to customers through verbal communication and written correspondence.
- Assisted customers in selecting appropriate products or services to meet their needs.
- Resolved customer complaints in a timely manner.
- Answered customer inquiries regarding store policies and procedures.
- Greeted customers and provided assistance with inquiries.
- Answered incoming calls from customers regarding product information, order status, returns, and other related inquiries.
- Ensured compliance with all applicable laws and regulations concerning the sale of products or services.
Education
High School Diploma -
Yorktown High School
Arlington, VASkills
- Team Supervision
- Technical Support
- Complaint resolution
- Quality Improvement
- Team Coaching
- Client Service
- Providing Constructive Feedback
- Detail-Oriented Approach
Timeline
Volunteer Team Leader
Saint Mary's Episcopal Church
05.2024 - Current
Customer Service Clerk
Harris Teeter
09.2023 - 06.2024
Baseball Umpire
Arlington Babe Ruth
03.2022 - Current
Debater
Yorktown High School
09.2021 - Current
High School Diploma -
Yorktown High School
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