Under the direction of the Director of Residential Services, responsible for the day-to-day management of residential facilities
Assist managerial personnel with daily trouble-shooting and management of personnel, consumer, and operational issues
Assist Managers in monitoring performance management of program staff (including evaluations, developmental plans, progressive discipline, etc.)
Assist manager to ensure adequate staffing and shift coverage
Conduct supervisory meetings with managers at least biweekly
Respond to manager's concerns; assist managers in their administrative duties to ensure policy compliance
Interview for managers and other positions as needed, coordinating selection and new hire process with the Human Resources Department
Act as mentor for new manager personnel: perform training and staff development and provide ongoing assistance as needed for skill development
Visit program at least biweekly, or more often as needed, to meet with consumers, attend staff meetings, inspect the homes and perform audits as needed
Appropriately respond to/report needs as identified by the consumer, family, staff, other agencies etc
Strategize to reduce spending for programs
Monitor payroll spending in programs; working to control overspending, analyze trends, issues, approve overtime as needed
Review and approve purchase orders and check requests; includes projecting needs, analyzing current fiscal status
Assist management with correspondence/communication with family members, health care professionals, other providers, etc
Support/interact with families as needed
Visit, interview, and report on potential consumers
Develop letters of intent and ancillary materials as directed.
Assistant Facility Administrator
TrueCore Behavioral Solutions
04.2022 - 06.2023
Provides second-in-command management and direction to specified areas of operation
Duties include assisting the Facility Administrator in organizing and supervising the safety, security, transportation, master control, physical plant, QA, and training components of a juvenile correctional center and in formulating and executing plans for the effective utilization of available funds, personnel, equipment, materials, and supplies; does related work as required
Appointees in this position are responsible and accountable for the proper functioning of those areas of operation assigned to them
Is on 24-hour call and serves in Duty Officer Rotation.
Program Manager
Devereux Advanced Behavioral Health
09.2019 - 03.2022
Manages the daily operations of two therapeutic programs; State In-Patient Psychiatric Program (SIPP) and Residential Treatment Center (RTC)
Oversees the development of residential programs through managing the program budget, integration of community opportunities for the youth, and assuring the quality of therapeutic services
Collaborates effectively with departmental colleagues on the creation and implementation of treatment plans, cohesive assessments, and quality of service given to youth and families
Monitors accountability reports on a daily basis to ensure all state and company regulations are followed thoroughly.
Lead Program Supervisor
Devereux Advanced Behavioral Health
06.2018 - 09.2017
Strengthened daily operations by supervising team members, running shifts, and assisting the Program Manager with the development of each unit
Managed scheduling responsibilities while overseeing the monthly staffing calendar
Organized special events and social activities for the psychological well-being, enjoyment, and intellectual stimulation of over 50 adolescents.