JAMESON DAILEY
Phoenix
Summary
Detail-oriented Pharmacy Technician with experience in retail and hospital environments. Expertise in medication dispensing, inventory management, and regulatory compliance. Improved operational efficiency and patient care through effective communication and teamwork, reducing prescription errors and streamlining workflows.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Partner
Township Senior Living
Battlefield
01.2026 - Current
- Monitored residents' health status, promptly reporting changes to nursing staff to facilitate timely interventions.
- Monitored vital signs and reported changes to nursing staff.
- Assisted residents with daily living activities and personal care tasks.
- Responded to bell or light signal calls to assist patients with needs.
- Observed patients for any physical or emotional distress.
- Supported medical staff during examinations and treatments.
- Ensured cleanliness and safety of environment for residents and staff, promoting well-being.
- Collaborated with interdisciplinary teams to develop care plans for residents.
- Provided clear updates to families on resident care and needs, enhancing communication and support.
- Trained new staff on patient care protocols and safety procedures.
- Maintained accurate documentation of patient information according to facility policy.
- Maintained accurate records of patient assessments, treatments, medications, and progress notes.
PHARMACY TECHNICIAN
Walgreens
Phoenix
05.2022 - 05.2025
- Delivered exceptional customer service by resolving patient inquiries and issues related to prescriptions and medications, enhancing overall patient satisfaction.
- Utilized pharmacy software systems to manage patient records and track medication dispensing efficiently.
- Conducted medication reviews to identify potential drug interactions and ensured patients received appropriate counseling on medication usage.
- Assisted in the compounding of medications, preparing sterile and non-sterile products under the supervision of a licensed pharmacist.
- Maintained accurate inventory levels by monitoring stock and placing orders for pharmaceutical supplies.
- Collaborated with healthcare professionals to optimize pharmacy operations and improve patient care services.
- Assisted in implementation of electronic health records. Improving efficiency in patient care and medication management.
PHARMACY TECHNICIAN
Amazon
Phoenix
10.2024 - 01.2025
- Reviewed and updated patient medication history to prevent adverse drug interactions and optimize therapy.
- Collaborated with healthcare professionals to provide optimal patient care and medication management.
- Utilized pharmacy software systems to accurately process prescription orders and maintain patient records.
- Assisted in the preparation of sterile and non-sterile compounded medications under proper safety protocols.
- Maintained compliance with state and federal regulations regarding pharmacy practices.
- Participated in quality improvement initiatives to enhance service delivery and streamline operational processes.
- Implemented process improvements that reduced prescription processing time by 15%.
Merchandiser
STELLAR PARTNERS
Phoenix
10.2023 - 03.2024
- Collaborated with cross-functional teams to design attractive product displays that aligned with brand standards.
- Developed visual merchandising guidelines to create a consistent brand image across all retail locations.
- Conducted market research to identify trends and consumer preferences, informing inventory and display decisions.
- Analyzed sales data and inventory levels to optimize product assortments and ensure timely replenishment.
- Developed detailed reports on merchandising performance, presenting actionable insights to senior management for strategic planning.
- Cultivated strong relationships with store management, enhancing collaboration and incorporating feedback into merchandising strategies.
- Utilized point-of-sale systems to track sales data and inform merchandising decisions.
Specialty Sales Associate
BLOK STUDIOS
Phoenix
08.2022 - 01.2023
- Maintained in-depth product knowledge to effectively address customer inquiries and enhance sales opportunities.
- Conducted product demonstrations to educate customers on features and benefits, fostering brand loyalty and repeat business.
- Built rapport with customers to understand needs and recommend tailored solutions, enhancing shopping experience.
- Collaborated with team members to design and implement promotional displays, increasing product visibility and contributing to sales growth.
- Coordinated with marketing teams to execute in-store promotions and events, attracting traffic and boosting sales.
- Responded promptly to customer complaints and inquiries, ensuring swift resolution to maintain high satisfaction levels.
- Utilized point-of-sale systems for efficient transaction processing, ensuring accuracy and enhancing customer experience.
Education
CYBERSECURITY -
Phoenix Community College
Phoenix, United States04-2026
Skills
- Patient care training
- Medication management
- Basic life support
- End-of-life support
- Patient education and counseling
- Customer service
- Communication Skills
- Flexibility
- Team collaboration
- Collaborative work
- Time Management
- Attention to Detail
- Problem Solving
- Compliance management
- Regulatory Compliance
- Health and Safety Compliance
- HIPAA
- Confidentiality and HIPAA
- Quality control
- Prescription Processing
- Prescription filling
- Prescription interpretation
- Medication oversight
- Drug Interaction Review
- Medication order processing
- Medication delivery
- Labeling prescriptions
- Labeling accuracy
- Pharmacy operations
- Pharmacy Software
- Pharmacy software proficiency
- Inventory Control
- Inventory management
- Inventory oversight
- Ordering and stocking medications
- Supply receiving
- Supply restocking
- Drug classification
- Compounding Medications
- Compounding techniques
- Intravenous admixture preparation
- Basic medical procedures
- Medical laboratory procedures
- Therapeutic management
- FDA compliance
- FDA drug safety guidelines
- Medicare and medicaid process
- Insurance billing
- Billing support
- Customer resolution
- Process enhancement
- Workflow optimization
- Continuous improvement
- Risk assessment
- Career growth
- Drug classification
- Pharmacology
- CPR certification
- Electronic Health Records
- Compliance regulations
- Record Keeping
- Secure storage of medications
- Adaptable
- Therapeutic management
- Medication delivery
- Labeling prescriptions
Certification
PHARMACY TECHNICIAN TRAINEE LICENSE, TR03878
Timeline
Patient Care Partner
Township Senior Living
01.2026 - Current
PHARMACY TECHNICIAN
Amazon
10.2024 - 01.2025
Merchandiser
STELLAR PARTNERS
10.2023 - 03.2024
Specialty Sales Associate
BLOK STUDIOS
08.2022 - 01.2023
PHARMACY TECHNICIAN
Walgreens
05.2022 - 05.2025
CYBERSECURITY -
Phoenix Community College