Jameson Hodges
Boone,NC
Summary
Part-time job-seeker with previous experience as a Retail Sales Associate and Restaurant Hostess, dedicated to customer satisfaction by means of listening to needs and preferences, and providing appropriate assistance. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Flexible and approachable, with strong organizational and time management skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Bella + James Children's Boutique
Winston Salem , NC
05.2024 - 08.2024
- Helped customers by answering questions and locating merchandise.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Initiated friendly conversation with customers to determine level of assistance required.
- Created price tags and merchandise signs for new items.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Used POS system to quickly and efficiently check-out customers.
- Contacted other store locations to determine merchandise availability.
- Conducted product inventories by counting items on hand and notifying supervisors of low stock.
- Processed customer payments quickly and returned exact change and receipts.
Host
Daddy Joes B B Q
Gaffney , SC
01.2023 - 08.2023
- Answered telephone to provide dining information and take to-go orders.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Notified servers and managers of large groups to assist in preparing seating in advance.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Notified server after seating parties in section to facilitate prompt service.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving staff of specific guest needs.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Expedited food to tables to assist servers during busy periods.
Education
Bachelor of Arts - English
Appalachian State University
Boone, NC05-2027
High School Diploma -
Gaffney High School
SC05-2023
Skills
- Customer Service
- Money Handling
- Product Knowledge
- POS System Operation
- Teamwork and Collaboration
- Retail Sales
- Verbal and Written Communication
- Order Processing
Certification
- Cosmetology License
Languages
Spanish
Limited
References
References available upon request.
Timeline
Retail Sales Associate
Bella + James Children's Boutique
05.2024 - 08.2024
Host
Daddy Joes B B Q
01.2023 - 08.2023
Bachelor of Arts - English
Appalachian State University
High School Diploma -
Gaffney High School
- Cosmetology License
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