Summary
Overview
Work History
Education
Skills
Captain of Varsity Soccer for 2 Years
Timeline
Generic

Jameson Paetz

Frankenmuth,Michigan

Summary

Proven in enhancing customer satisfaction, I excelled at Zehnders by mastering menu memorization and fostering guest engagement. My leadership as Sales Floor Lead at American Eagle Outfitters, Inc. highlighted my exceptional customer service and relationship management skills, driving performance improvements without compromising service quality.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

3
3
years of professional experience

Work History

Server

Zehnders
10.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Sales Floor Lead

American Eagle Outfitters, Inc
01.2022 - 08.2023
  • Demonstrated product and answered questions for prospective customers.
  • Trained and supported sales force with closing deals.
  • Maintained consistent communication with upper management regarding sales performance metrics and areas of improvement within the department.
  • Managed sales floor operations to ensure smooth workflow and timely task completion.
  • Enhanced customer satisfaction through attentive service and comprehensive product knowledge.

Education

High School Diploma -

Frankenmuth High School
Frankenmuth, MI
06-2023

Skills

  • Exceptional customer service
  • Guest engagement
  • Hospitality service expertise
  • Menu memorization
  • Service prioritization
  • Performance improvement
  • Table bussing
  • Relationship management
  • Positive and professional

Captain of Varsity Soccer for 2 Years

As a captain of the Frankenmuth Varsity Soccer program during my junior and senior years, I learned how to command those around me with respect to improve team morale and performance. This experience taught me how to respectfully critique and lead those around me with a positive attitude and a level head even in intense situations that carries over into daily life tasks such as in-class activities and during work hours helping peers in need.  

Timeline

Server

Zehnders
10.2023 - Current

Sales Floor Lead

American Eagle Outfitters, Inc
01.2022 - 08.2023

High School Diploma -

Frankenmuth High School
Jameson Paetz