Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
Fanatics
Loaded, unloaded and moved material to and from storage and production areas.
Wrapped pallets in shrink wrap prior to loading.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Consistently lifted materials weighing as much as 51 pounds.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
Security Officer
Allied Universal Security Services- JEA
01.2020 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Checked and verified photo identification prior to granting facility access.
Responding to incoming emails.
Customer Service Representative Agent
Curaleaf - Jacksonville, FL Dispensary
06.2018 - 01.2019
Offered advice and assistance to customers, paying attention to special needs or wants.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Responded to customer requests for products, services and company information.
Responded to customer requests for products, services, and company information
Offered advice and assistance to customers, paying attention to special needs or wants
Answered customer telephone calls promptly to avoid on-hold wait times
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Updated account information to maintain customer records