Jameson Washington
Lancaster,TX
Summary
Focused and reliable server bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Proven to enhance guest experiences and efficiency at Olive Garden, I leveraged strong multitasking proficiency and exceptional customer service skills. Collaborated on advanced robotics projects at Cedar Valley College, improving autonomous navigation. Overcame personal challenges, demonstrating adaptability and a commitment to continuous improvement, significantly contributing to team success and operational excellence. Energetic Host with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
3
3
years of professional experience
Work History
Robotics Intern
Cedar Valley College
04.2021 - 06.2021
- Collaborated with team members on implementing advanced algorithms for autonomous navigation.
- Documented project progress through detailed reports, contributing to effective communication among team members.
- Assisted in securing funding for ongoing research projects by preparing grant applications detailing current achievements and future objectives.
- Enhanced robotic system functionality by programming and integrating various sensors.
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Enhanced internship experience by actively participating in team meetings and contributing valuable ideas.
- Collaborated with mechanical engineers on designing custom 3D-printed components for new prototypes.
- Conducted analysis on sensor data to optimize robotic movement patterns for maximum efficiency.
- Assisted in designing robot chassis, improving overall stability and mobility.
- Built, configured or tested robots or robotic applications.
- Processed or interpreted signals or sensor data.
Volunteer
Texas State Fair
09.2021 - 10.2021
- Assisted with special events and programs.
- Assisted with vehicle flow management, ensuring smooth entry and exit of vehicles in the parking lot.
- Coordinated with other attendants to efficiently manage multiple entrances and exits simultaneously during peak hours.
- Increased revenue by effectively managing space allocation during high-traffic periods.
- Kept parking lot usage orderly by enforcing parking regulations.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Directed patrons to designated parking spaces.
Restaurant Host
Olive Garden - Darden Restaurants
08.2021 - 04.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
- Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Assisted in increasing table turnover rate by promptly clearing and resetting tables after guest departure.
- Supported team morale by fostering positive relationships with coworkers through reliable communication and teamwork efforts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Coordinated large party reservations, ensuring adequate staffing levels and table arrangements to accommodate group needs effectively.
- Assisted in planning special events at the restaurant by coordinating menus, room layouts, decorations, and reservation logistics as needed.
- Backed up servers by checking on tables and retrieving items for guests.
Restaurant Waiter
Olive Garden - Darden Restaurants
09.2022 - 04.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
College and Family Challenges
09.2023 - 05.2024
I was not in a good space with college and I was failing my classes due to overloading myself with working, college, and family issues all at once. I had to take a break from work to get my GPA to an acceptable rate and to focus on helping my mother with some personal family problems.
Education
High School Diploma -
Life High School Waxahachie
Red Oak, TX05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Performance Improvement
- Order Accuracy
- Table Bussing
- Positive Attitude
- Teamwork and Collaboration
- Attention to Detail
- Adaptability and Dependability
- Customer Service
- Multitasking proficiency
Affiliations
- Yam3 (Young Aspiring Men Mastering Manhood)
- OV2 (One Voice 2nd Generation)
Timeline
College and Family Challenges
09.2023 - 05.2024
Restaurant Waiter
Olive Garden - Darden Restaurants
09.2022 - 04.2023
Volunteer
Texas State Fair
09.2021 - 10.2021
Restaurant Host
Olive Garden - Darden Restaurants
08.2021 - 04.2023
Robotics Intern
Cedar Valley College
04.2021 - 06.2021
High School Diploma -
Life High School Waxahachie
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