PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Timeline

JAMES JUSTAK

Enterprise Rent-A-Car
Noblesville,IN
5
years of professional experience

Results-driven Branch Manager with experience leading high-volume operations, driving revenue growth, improving profitability, and developing high-performing teams. Proven success in sales, fleet management, financial performance, and customer experience.

Work History

Branch Manager

4 Years 5 Months
Enterprise Rent-A-Car | 05.2022 - Current
  • 2025 North Central Manager of the Year
  • Lead operations for Indiana's largest rental branch, managing a 550-vehicle fleet and 300+ commercial and retail accounts.
  • Top group 08 gallup score 2025, 2026
  • Increased operating profit 17% year over year while achieving 29% business growth through strategic fleet planning and business development.
  • Ranked #2 in Customer Service across Group 08 over a 12-month period.
  • Increased account growth 22% YTD
  • Oversee sales, financial reporting, fleet optimization, contract compliance, and customer satisfaction while coaching and developing branch employees.

Ticket Sales Associate

2 Months
Fort Wayne TinCaps | 02.2022 - 04.2022
  • Completed 400+ outbound sales calls in five weeks.
  • Ranked 3rd overall in ticket sales for the Ball State Sports Administration sales team.
  • Generated approximately $1,600 in ticket revenue through consultative selling.

Ryder Cup Operations Assistant

3 Months
PGA of America | 07.2021 - 10.2021
  • Supported logistics and event operations for the Ryder Cup, coordinating vendors, sponsors, officials, and venue setup.

Education

Bachelor of Science - Sports Administration, Business Administration

Ball State University | 05.2022

Skills

Branch Operations
Sales & Business Development
P&L Management
Fleet Management
Team Leadership
Customer Service
Account Management
Operational Planning
Microsoft Excel
Financial Reporting

Timeline

Branch Manager

Enterprise Rent-A-Car
05.2022 - CurrentRead More

Ticket Sales Associate

Fort Wayne TinCaps
02.2022 - 04.2022Read More

Ryder Cup Operations Assistant

PGA of America
07.2021 - 10.2021Read More

Ball State University

Bachelor of Science from Sports Administration, Business Administration
Read More
JAMES JUSTAK