Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

James R. Mann

Modesto,CA

Summary

Business Operations Executive offering 33-year history of leading strategic and tactical business initiatives at multiple levels of the 3PL, transportation and logistics industry. Proven expertise in large-scale business transformation and change management to consistently exceed company objectives. Offering effective communication, team building and coaching skills with commitment to fostering company vision and building professional culture rooted in trust and mutual respect.

Overview

32
32
years of professional experience

Work History

Senior Director Customer Logistics

Ryder Integrated Logistics
Modesto, CA
01.2019 - 06.2022
  • Led logistics operations for 23 customer accounts with operating revenue of $63M.
  • Directed staff of 27 managers and 300+ drivers.
  • Effectively executed new business launches for 12 new customer locations.
  • Improved operating margin by over 300 basis points through key margin improvement plans.
  • Instrumental in sales and business development, increasing operating revenue by 26%.
  • Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.

Director of Transportation

Ryder Integrated Logistics
Fontana, CA
01.2015 - 12.2018
  • Directed logistics operations for 18 customer accounts, with operating revenue of $51M.
  • Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
  • Instrumental in developing central hub that supported 51 locations with payroll and billing, and 30 locations with central dispatch, reducing operating expense by over 10%.
  • Coordinated with engineering and operations to develop optimization strategies, with annual customer savings of over $2M.

Group Logistics Manager

Ryder Integrated Logistics
Riverside, CA
07.2012 - 12.2014
  • Led dynamic dedicated grocery operation with operating revenue of $24M.
  • Mentored and developed 24/7 on-site staff of 12 managers/supervisors. which several staff members went on to key leadership roles.
  • Executed refrigerated multi-temp daily deliveries to 200 grocery stores in CA, AZ and NV.
  • Improved operating margin by over 500 basis points between 2012 to 2015, through continuous improvement projects.
  • Reduced accident frequency by over 50% through key safety initiatives.



Senior Logistics Manager

Ryder Integrated Logistics
Bessemer, AL
09.2006 - 07.2012
  • Managed dedicated retail/pharmaceutical operation with operating revenue of $10.5M.
  • Improved operating margin from (4.5%) in 2006, to 20.1% in 2012, through key operational modifications and improvements.
  • Reduced safety expense by over $300k annually, driven by operational changes and kaizen events focused on safety improvements.
  • Improved On-Time Delivery Performance from 97.5% to 99.7%

Logistics Manager

Ryder Integrated Logistics
Ennis, TX
04.2005 - 09.2006
  • Managed dynamic dedicated retail/pharmaceutical operation with operating revenue of $17.1M.
  • Instrumental in transitioning business from 2 TX DC locations to Ennis, TX DC after customer acquisition.
  • Coordinated transportation out of 4 customer DCs in Ennis, TX, Indianapolis, IN, Knoxville, TN and Conroe, TX that serviced stores in TX, AZ, NV and CA.
  • Effectively created driver remote domicile locations due to challenges with hiring team drivers in Ennis, TX.

Logistics Analyst

Ryder Integrated Logistics
Fort Worth, TX
01.2004 - 04.2005
  • Performed client optimizations and load planning over all client accounts
  • Responsible for designing, building, and updating optimization strategies within i2 Transportation Optimizer tool for new and existing clients, with focus on continuous cost/service improvement over all client accounts.

Shipment Management Coordinator

Ryder Integrated Logistics
Fort Worth, TX
10.2002 - 01.2004
  • Managed optimization and consolidation of shipments to create cost savings for customers.
  • Coordinated truckload, LTL and expedited shipments from 3 customer DC locations.

Customer Service Manager-Brokerage

Werner Enterprises
Omaha, NE
06.2001 - 07.2002

Fleet Manager

Werner Enterprises
Omaha, NE
05.2000 - 06.2001

Terminal Supervisor

Consolidated Freightways
Lincoln, NE
06.1997 - 05.2000

Dispatch Coordinator

Crete Carrier
Lincoln, NE
12.1996 - 06.1997

Operations Supervisor

BDR Transport
Lathrop, CA
09.1989 - 11.1996

Education

Bachelor of Arts - Economics

University of Nebraska
2000

Skills

  • Transportation Management
  • Truckload, LTL, Intermodal, Port Drayage
  • Freight Brokerage & Carrier Management
  • Budget Development & Forecasting
  • Profitability Assessments
  • Sales & Business Development
  • Customer Relations & Improvements
  • Team Building & Talent Development
  • Strategic Planning & Execution
  • Process Improvements
  • Network Optimization
  • Multi-Site Management
  • Contract Negotiations & Execution
  • Safety, DOT & OSHA Compliance

Timeline

Senior Director Customer Logistics

Ryder Integrated Logistics
01.2019 - 06.2022

Director of Transportation

Ryder Integrated Logistics
01.2015 - 12.2018

Group Logistics Manager

Ryder Integrated Logistics
07.2012 - 12.2014

Senior Logistics Manager

Ryder Integrated Logistics
09.2006 - 07.2012

Logistics Manager

Ryder Integrated Logistics
04.2005 - 09.2006

Logistics Analyst

Ryder Integrated Logistics
01.2004 - 04.2005

Shipment Management Coordinator

Ryder Integrated Logistics
10.2002 - 01.2004

Customer Service Manager-Brokerage

Werner Enterprises
06.2001 - 07.2002

Fleet Manager

Werner Enterprises
05.2000 - 06.2001

Terminal Supervisor

Consolidated Freightways
06.1997 - 05.2000

Dispatch Coordinator

Crete Carrier
12.1996 - 06.1997

Operations Supervisor

BDR Transport
09.1989 - 11.1996

Bachelor of Arts - Economics

University of Nebraska
James R. Mann