James R. Polizotti
Northwood
Summary
My overall goal is to commit to something I believe in and love to do. I’d like to accomplish my goal by working in a team, solving problems, and serving others while supporting myself and my family financially. My experience in retail and a truck dealership has developed my ability to connect with others, build relationships, work efficiently, be organized, and adapt to changes. My work is more to me then just a job, its my mark in life. I take pride in my daily work accomplishments and my loyalty to the company I work for.
Overview
11
11
years of professional experience
Work History
Shipping and Receiving Specialist
Allegiance Trucks
04.2021 - Current
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Handled paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Worked with customers to schedule deliveries, sell parts, and write credits.
- Worked with service department to get parts in the hands of our mechanics and bill service customers.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Wrote claims for missing/damaged parts.
- Utilized forklift to load, unload, transport and store goods.
Merchandiser
Coca-Cola Northeast
08.2019 - 04.2021
- Placed product orders for major grocery stores to fill shelves and have proper back stock.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Incorporated new design techniques to create innovative and eye-catching displays.
- Collaborated with store managers to determine best placement for merchandise displays.
- Monitored and replenished display inventory and restructured according to available stock.
- Created visual displays to highlight new and featured products.
Merchandiser
New Hampshire Distributors Inc
11.2017 - 08.2019
- Ensured products appeared at correct locations in correct quantities.
- Organized store merchandise racks
- Established strong relationships with supermarket managers and other vendors
- Answered customer questions regarding store merchandise, department information and pricing.
- Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Rotated manufacturer products as needed.
- Loaded and unloaded merchandise using a pallet jack.
- Assembled promotional displays.
- Drove store to store using personal vehicle
Assistant Manager
Dollar General Corp
11.2014 - 11.2017
- Addressed problems with customers to promote quick and successful resolution.
- Provided excellent customer service, driving membership loyalty and increasing customer satisfaction rates.
- Developed innovative and creative merchandise displays to drive point-of-sale purchases.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supported store opening by setting up office space, equipment and POS systems.
- Created organization systems for inventory control, merchandising, financial reports and schedules.
- Increased operational efficiency by training staff on best practices and protocols.
Education
Business Management Certificate - Business Management
New Hampshire Technical Institute
Concord, NH05-2017
Skills
- Strong verbal communication
- Relationship building
- Inventory software
- Shipping documentation
- Freight coordination
- Forklift operation
- Teamwork and cooperation
- Logistics
- Inspection and quality control
- US Driver's license
- Team leadership
- Self-motivated
- Drivers Dispatching
- Ability to work without supervision
- Conflict resolution
- Extremely organized
- Customer Service
- Warehouse software systems
- Display building
- Retail merchandising specialist
- Planogram design
- Goal-oriented
- Strong work ethic
- Task prioritization
- Delivery scheduling/BOL's
- Shipment tracking
- Inventory management
- Basic knowledge of dealership operations
- Parts lookup
- Equipment troubleshooting
References
Michael Cantwell | Manager |Dollar General | Phone: (603) 344-3975
Sean Brooks | Regional Manager | Dollar General | Phone: (615) 917-4410
Shirley Cormier | Manager | Dollar General | Phone: (603) 393-3402
Song Yang | Manager | Happy Family Chinese | Phone: (603) 736-8886
Debbie Paro | Co-worker | Dollar General | Phone: (603) 219-6312
David Nolan | Co-worker | NHD | Phone: (603) 583-1319
Jeff Robertson | Co-worker | NHD | Phone: (603) 716-0721
Patrick Blaisdell | Co-Worker/Vendor | Polar Beverages | Phone: (603) 706-2413
Nickolas Dunk | Team Assistant | NHD | Phone: (603) 944-0502
Timeline
Shipping and Receiving Specialist
Allegiance Trucks
04.2021 - Current
Merchandiser
Coca-Cola Northeast
08.2019 - 04.2021
Merchandiser
New Hampshire Distributors Inc
11.2017 - 08.2019
Assistant Manager
Dollar General Corp
11.2014 - 11.2017
Business Management Certificate - Business Management
New Hampshire Technical Institute
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