Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James R. Strickland

Azle,TX

Summary

Individual with a strong mechanical aptitude and a background in emergency medical and firefighting response under differing conditions with attention to safety. A former Firefighter with 32 years of successful emergency management experience. A self-assured employee who works well as part of a team. Quickly solves problems and successfully resolves conflicts. Proven leadership, operational excellence, and organizational development skills, With this background, job safety as a top priority. Poised individual with well-developed skills resulting from 35 years in EMS and Fire. Decisive multi-tasker with drive to take on new opportunities with great organization, with excellence as a goal in service to customers. Customers both outside and inside the company.

Overview

43
43
years of professional experience
1
1
Certification

Work History

Roadside Safety Services

NTTA
Fort Worth, Texas
09.2021 - Current
  • Getting to know my assigned patrol area. Locating customers in need should they not be able to contact our Safety Operations Center.
  • Liaised with emergency services, police and fire to resolve issues and maintain safety, security and service.
  • Coordinated activities between multiple departments related to ensuring a safe working environment.
  • Provided excellent service and attention to customers when face-to-face.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Identified needs of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Answered calls each shift to assist with customer questions and concerns.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Firefighter/Driver

Arlington Fire Department
Arlington, Texas
03.1982 - 10.2014
  • Held nozzles and directed streams of fog, chemicals or water to combat fires.
  • Coordinated with other first responders during multi-agency responses.
  • Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
  • Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
  • Located victims trapped by fires, extricated and rendered first aid.
  • Responded quickly to hazardous materials incidents by containing spills or leaks with appropriate protective gear.
  • Checked hoses and breathing masks after fire calls to determine proper functionality.
  • Ascended and descended ladders, stairs and ramps in smoke-filled areas.
  • Monitored weather conditions for potential threats such as wildland fires or flash flooding.
  • Patrolled previously burned areas after fire containment to locate and eliminate dangerous hot spots.
  • Communicated effectively with crew members while performing tasks under stressful conditions.
  • Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
  • Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
  • Investigated the causes of fires to determine origin and cause.
  • Facilitated public education programs about fire safety awareness.
  • Prepared detailed reports concerning all activities at emergency scenes.
  • Controlled and extinguished fires using manual and power equipment.
  • Assisted in cleaning up hazardous materials following an incident scene.
  • Performed search and rescue operations in hazardous environments.
  • Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
  • Provided support services during natural disasters such as floods or hurricanes.
  • Trained continuously to maintain required physical fitness for demanding work.
  • Provided educational presentations regarding fire prevention techniques to local schools and businesses.
  • Inspected vehicles for proper operation prior to use on emergency calls.
  • Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
  • Participated in fire and life safety inspections of commercial properties and checked operating condition of hydrants in our service district.
  • Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
  • Checked smoke alarms and carbon monoxide detectors in residences and businesses.
  • Responded to fire and safety-related emergency calls in local area.
  • Used axes and other tools to break through windows and debris to gain access to fire, victims or unsearched areas.
  • Evaluated incident scenes for possible victims requiring medical attention or evacuation assistance.
  • Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
  • Responded promptly to medical emergencies such as heart attacks, stroke victims or physical injury.
  • Answered calls of emergency situations and assessed conditions to contain fires, assist victims, and prevent escalation.
  • Conducted regular safety inspections of buildings to identify any potential hazards and fire code compliance.
  • Established and managed water supplies to support suppression activities.
  • Operated specialized equipment such as engines, aerial ladder trucks, and other specialized vehicles. Able to position them even in tight spaces as needed.
  • Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
  • Educated public on ways to prevent fires and fire damage.
  • Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
  • Inspected buildings to determine compliance with fire codes and fire prevention protocols.
  • Rescued fire victims and administered emergency medical aid.
  • Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
  • Administered emergency treatment and medical care to people injured in accidents and fires.
  • Extinguished fires using water hoses, chemical extinguishers, smoke ejectors, and other tools.
  • Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
  • Collaborated with Hazmat to clean up chemical and oil spills.
  • Rehabilitated fire hoses, and other equipment.
  • Observed strict safety protocols to maintain personal and coworker safety.
  • Triaged patients to assist emergency workers in administering medical care.
  • Maintained firefighting equipment, including hoses and ladders, on a daily basis.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Understood and followed oral and written directions.
  • Worked with cross-functional teams to achieve goals.
  • Answered calls each shift to assist with customer questions and concerns.
  • Maintained updated knowledge through continuing education and advanced training.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.

Emergency Medical Technician

Daniel EMS
Fort Worth, TX
01.1981 - 02.1982
  • Coordinated with other EMTs on scene to ensure safe and efficient patient transport.
  • Loaded patients onto ambulances according to safety protocols and secured them properly before transport.
  • Communicated effectively with hospital staff upon arrival at the destination facility.
  • Assessed patient condition to administer first-aid treatment or advanced level life support.
  • Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
  • Assessed scene upon arrival for possible hazards or dangerous situations.
  • Operated ambulances safely under emergency conditions while following all traffic laws.
  • Responded quickly to 911 calls for medical assistance within designated service area.
  • Complied with regulations in handling deceased by notifying authorities and arranging protection of property and evidence.
  • Performed CPR, splinting of fractures, wound treatment and other life saving measures.
  • Adhered strictly to HIPAA regulations when handling confidential patient information.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Assessed emergency situations and prioritized medical care for patients.
  • Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
  • Transported patients safely to minimize discomfort and prevent further injury.
  • Participated in continuing education programs to stay current on best practices in EMS care.
  • Replaced linens and blankets and restocked supplies in ambulance to prepare team for next service.
  • Administered first aid treatment or life support in prehospital settings.
  • Conducted regular ambulance checks to ensure proper functioning of equipment.
  • Observed, recorded and reported patients' condition or injury and treatment provided.
  • Interviewed patients to obtain medical history and details on current issues.
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
  • Operated emergency vehicles with caution to keep patients, public, and first responders safe.
  • Took vital signs and blood pressure to observe patient's condition and prepare appropriate resources and medical procedures.
  • Assisted paramedics in more advanced procedures such as intubation or administering medication intravenously.
  • Cleaned and sanitized ambulance and supplies between calls.
  • Collaborated with fire department personnel for search and rescue operations.
  • Provided emergency medical care to patients in pre-hospital settings.

Education

Basic Firefighter Training

Tarrant County College District
Fort Worth, TX
07-1981

High School Diploma -

United High School
Laredo, TX
06-1975

Industrial Technology

Southwest Adventist College
Keene, TX

General Classes

Laredo Junior College
Laredo, TX

Some College (No Degree) - Emergency Medical Technology

Tarrant County College District
Fort Worth, TX

NTTA-U

Skills

  • Customer Service
  • Documentation and Reporting
  • Performance Goals
  • Listening Skills
  • Mechanical Aptitude
  • Client Rapport
  • Reporting and Documentation
  • Attention to Detail
  • Handling Customer Issues

Certification

  • National TIM Training Certificate 10 hours 9/13/2021
  • Roadway Incident Response Safety Leadership Certificate 26 hours 9/8/2022 Roadway Incident Response Safety Leadership Certificate Concentrations

Towing & Recovery 3 of 3

Law Enforcement 3 of 3

Fire Police / Special Traffic Unit 3 of 3

EMS 1 of 1

Fire 4 of 4

DOT and Safety Service Patrol 3 of 3

Timeline

Roadside Safety Services

NTTA
09.2021 - Current

Firefighter/Driver

Arlington Fire Department
03.1982 - 10.2014

Emergency Medical Technician

Daniel EMS
01.1981 - 02.1982

Basic Firefighter Training

Tarrant County College District

High School Diploma -

United High School

Industrial Technology

Southwest Adventist College

General Classes

Laredo Junior College

Some College (No Degree) - Emergency Medical Technology

Tarrant County College District

NTTA-U

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James R. Strickland