James R. Strickland
Public Safety
Azle,TX
Summary
Individual with a strong mechanical aptitude and a background in emergency medical and firefighting response under differing conditions with attention to safety. A former Firefighter with 32 years of successful emergency management experience. A self-assured employee who works well as part of a team. Quickly solves problems and successfully resolves conflicts. Proven leadership, operational excellence, and organizational development skills, With this background, job safety as a top priority. Poised individual with well-developed skills resulting from 35 years in EMS and Fire. Decisive multi-tasker with drive to take on new opportunities with great organization, with excellence as a goal in service to customers. Customers both outside and inside the company.
Overview
44
44
years of professional experience
1
1
Certification
3
3
years of post-secondary education
Work History
Courtesy Patrol
Tarrant County Sheriff's Office
Fort Worth, TX
05.2024 - Current
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Maintained updated and detailed records of calls in physical and electronic database.
- Consistently met performance metrics for call handling, contributing to the overall success of the department.
- Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
- Offered exceptional customer service while interacting with motorists seeking assistance or information pertaining to their rights as drivers or passengers in various situations involving vehicle operation or parking restrictions.
- Provided support during emergency situations by directing traffic around accident scenes or natural disasters, ensuring smooth flow of vehicles and pedestrians.
- Kept accurate records related to daily activities, incidents encountered, and actions taken during patrols in accordance with established documentation guidelines.
- Responded to calls to provide assistance to citizens in need.
- Checked vehicle equipment for proper functioning prior to use.
Roadside Safety Services
NTTA
Fort Worth, Texas
09.2021 - 05.2024
- Getting to know my assigned patrol area. Locating customers in need should they not be able to contact our Safety Operations Center.
- Liaised with emergency services, police and fire to resolve issues and maintain safety, security and service.
- Coordinated activities between multiple departments related to ensuring a safe working environment.
- Provided excellent service and attention to customers when face-to-face.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Answered calls each shift to assist with customer questions and concerns.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Firefighter/Driver
Arlington Fire Department
Arlington, Texas
03.1982 - 10.2014
- Held nozzles and directed streams of fog, chemicals or water to combat fires.
- Coordinated with other first responders during multi-agency responses.
- Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
- Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
- Located victims trapped by fires, extricated and rendered first aid.
- Responded quickly to hazardous materials incidents by containing spills or leaks with appropriate protective gear.
- Checked hoses and breathing masks after fire calls to determine proper functionality.
- Ascended and descended ladders, stairs and ramps in smoke-filled areas.
- Monitored weather conditions for potential threats such as wildland fires or flash flooding.
- Patrolled previously burned areas after fire containment to locate and eliminate dangerous hot spots.
- Communicated effectively with crew members while performing tasks under stressful conditions.
- Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
- Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
- Investigated the causes of fires to determine origin and cause.
- Facilitated public education programs about fire safety awareness.
- Prepared detailed reports concerning all activities at emergency scenes.
- Controlled and extinguished fires using manual and power equipment.
- Assisted in cleaning up hazardous materials following an incident scene.
- Performed search and rescue operations in hazardous environments.
- Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
- Provided support services during natural disasters such as floods or hurricanes.
- Trained continuously to maintain required physical fitness for demanding work.
- Provided educational presentations regarding fire prevention techniques to local schools and businesses.
- Inspected vehicles for proper operation prior to use on emergency calls.
- Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
- Participated in fire and life safety inspections of commercial properties and checked operating condition of hydrants in our service district.
- Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
- Checked smoke alarms and carbon monoxide detectors in residences and businesses.
- Responded to fire and safety-related emergency calls in local area.
- Used axes and other tools to break through windows and debris to gain access to fire, victims or unsearched areas.
- Evaluated incident scenes for possible victims requiring medical attention or evacuation assistance.
- Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
- Responded promptly to medical emergencies such as heart attacks, stroke victims or physical injury.
- Answered calls of emergency situations and assessed conditions to contain fires, assist victims, and prevent escalation.
- Conducted regular safety inspections of buildings to identify any potential hazards and fire code compliance.
- Established and managed water supplies to support suppression activities.
- Operated specialized equipment such as engines, aerial ladder trucks, and other specialized vehicles. Able to position them even in tight spaces as needed.
- Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
- Educated public on ways to prevent fires and fire damage.
- Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
- Inspected buildings to determine compliance with fire codes and fire prevention protocols.
- Rescued fire victims and administered emergency medical aid.
- Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
- Administered emergency treatment and medical care to people injured in accidents and fires.
- Extinguished fires using water hoses, chemical extinguishers, smoke ejectors, and other tools.
- Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
- Collaborated with Hazmat to clean up chemical and oil spills.
- Rehabilitated fire hoses, and other equipment.
- Observed strict safety protocols to maintain personal and coworker safety.
- Triaged patients to assist emergency workers in administering medical care.
- Maintained firefighting equipment, including hoses and ladders, on a daily basis.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Understood and followed oral and written directions.
- Worked with cross-functional teams to achieve goals.
- Answered calls each shift to assist with customer questions and concerns.
- Maintained updated knowledge through continuing education and advanced training.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
Emergency Medical Technician
Daniel EMS
Fort Worth, TX
01.1981 - 02.1982
- Coordinated with other EMTs on scene to ensure safe and efficient patient transport.
- Loaded patients onto ambulances according to safety protocols and secured them properly before transport.
- Communicated effectively with hospital staff upon arrival at the destination facility.
- Assessed patient condition to administer first-aid treatment or advanced level life support.
- Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
- Assessed scene upon arrival for possible hazards or dangerous situations.
- Operated ambulances safely under emergency conditions while following all traffic laws.
- Responded quickly to 911 calls for medical assistance within designated service area.
- Complied with regulations in handling deceased by notifying authorities and arranging protection of property and evidence.
- Performed CPR, splinting of fractures, wound treatment and other life saving measures.
- Adhered strictly to HIPAA regulations when handling confidential patient information.
- Demonstrated dedication to providing quality care through continued training and education.
- Assessed emergency situations and prioritized medical care for patients.
- Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
- Transported patients safely to minimize discomfort and prevent further injury.
- Participated in continuing education programs to stay current on best practices in EMS care.
- Replaced linens and blankets and restocked supplies in ambulance to prepare team for next service.
- Administered first aid treatment or life support in prehospital settings.
- Conducted regular ambulance checks to ensure proper functioning of equipment.
- Observed, recorded and reported patients' condition or injury and treatment provided.
- Interviewed patients to obtain medical history and details on current issues.
- Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
- Operated emergency vehicles with caution to keep patients, public, and first responders safe.
- Took vital signs and blood pressure to observe patient's condition and prepare appropriate resources and medical procedures.
- Assisted paramedics in more advanced procedures such as intubation or administering medication intravenously.
- Cleaned and sanitized ambulance and supplies between calls.
- Collaborated with fire department personnel for search and rescue operations.
- Provided emergency medical care to patients in pre-hospital settings.
Education
High School Diploma -
United High School
06-1975
Industrial Technology
Southwest Adventist College
General Classes
Laredo Junior College
Some College (No Degree) - Emergency Medical Technology
Tarrant County College District
Basic Firefighter Training
Tarrant County College District
07-1981
NTTA-U
Traffic Incident Management
Responder Safety
09.2021 - Current
Skills
- Customer Service
- Documentation and Reporting
- Performance Goals
- Listening Skills
- Mechanical Aptitude
- Client Rapport
- Reporting and Documentation
- Attention to Detail
- Handling Customer Issues
- Public Safety
- Effective Customer Communication
- Emergency Calls
- Write Case Reports
- Directing Traffic
- Motor Vehicle Operation
Certification
- National TIM Training Certificate 10 hours 9/13/2021
- Roadway Incident Response Safety Leadership Certificate 26 hours 9/8/2022 Roadway Incident Response Safety Leadership Certificate Concentrations
Towing & Recovery 3 of 3
Law Enforcement 3 of 3
Fire Police / Special Traffic Unit 3 of 3
EMS 1 of 1
Fire 4 of 4
DOT and Safety Service Patrol 3 of 3
Work Preference
Work Type
Full TimeTimeline
Courtesy Patrol
Tarrant County Sheriff's Office
05.2024 - Current
Traffic Incident Management
Responder Safety
09.2021 - Current
Roadside Safety Services
NTTA
09.2021 - 05.2024
Firefighter/Driver
Arlington Fire Department
03.1982 - 10.2014
Emergency Medical Technician
Daniel EMS
01.1981 - 02.1982
High School Diploma -
United High School
Industrial Technology
Southwest Adventist College
General Classes
Laredo Junior College
Some College (No Degree) - Emergency Medical Technology
Tarrant County College District
Basic Firefighter Training
Tarrant County College District
NTTA-U