James Raber
Loma Linda,MO
Summary
Dynamic leader with a proven track record at American Freight Furniture and Mattress, adept in sales leadership and staff leadership. Excelled in enhancing brand awareness and fostering vendor relationships, achieving significant targets. Skilled in people management and store operations, demonstrating exceptional delegation abilities and a commitment to team success.
Knowledgeable [Desired Position] with thorough understanding of retail operations, encompassing inventory management, staff training, and customer satisfaction. Successfully led teams to enhance store performance and implement strategic initiatives. Demonstrated strong leadership and problem-solving skills to drive sales and improve operational efficiency.
Retail professional with expertise in optimizing store performance through strategic planning and team leadership. Proven track record of enhancing customer experiences and driving sales growth. Focused on fostering collaborative work environment and adapting to dynamic retail trends with strong organizational and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Store Director
American Freight Furniture and Mattress
04.2022 - Current
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Store Manager
Mattress King
03.2018 - 04.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Location Manager
Erics Pitstop
02.2015 - 12.2018
- Resolved location-related issues swiftly through effective problem-solving skills, minimizing delays in production schedules.
- Cultivated focus on customer service and satisfaction with well-trained, empowered team.
- Assisted in risk assessments for each location, ensuring compliance with health and safety regulations at all times.
- Managed multiple projects simultaneously, effectively prioritizing tasks and maintaining strict adherence to deadlines.
- Controlled location operational expenses and maintained budgets through balance of profit promotion and cost control.
Correctional Officer
Lawton Correctional Facility
03.2017 - 04.2018
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
A
Sears Department Store
03.2014 - 09.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
BBA - Business Administration
Alameda University
Boise, ID06-2016
Associate of Arts - Radio And Television Broadcasting
Broadcasting
Broadcast Center03-2012
Associate of Arts - Hospitality Administration And Management
St. Louis Community College Forest Park
St Louis, MO12-2009
Skills
- Sales Leadership
- Vendor relationship development
- Brand Awareness
- Staff Leadership
- Marketing
- People Management
- Store operations
- Delegation Abilities
Timeline
Store Director
American Freight Furniture and Mattress
04.2022 - Current
Store Manager
Mattress King
03.2018 - 04.2022
Correctional Officer
Lawton Correctional Facility
03.2017 - 04.2018
Location Manager
Erics Pitstop
02.2015 - 12.2018
A
Sears Department Store
03.2014 - 09.2015
BBA - Business Administration
Alameda University
Associate of Arts - Radio And Television Broadcasting
Broadcasting
Associate of Arts - Hospitality Administration And Management
St. Louis Community College Forest Park
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