Proactive Facility Operations Assistant with expertise in facility maintenance, safety compliance, and equipment management. Strong organizational and problem-solving skills support efficient daily operations. Effectively prioritize tasks and collaborate with teams to achieve operational objectives in fast-paced environments.
Overview
26
26
years of professional experience
1996
1996
years of post-secondary education
Work History
Facility operations assistant
Terra Bella senior living
Hillsborough, North Carolina
07.2025 - Current
Coordinated resident requests for maintenance and repairs, achieving timely resolutions that enhanced resident satisfaction.
Maintained facility cleanliness and functionality, contributing to a welcoming environment for residents and visitors.
Organized supplies and equipment for activities, improving operational readiness and enabling staff to effectively support resident needs.
Quality assurance specialist
Starr Office Environments
Mooresville, North Carolina
02.2015 - 11.2023
Collaborated with production teams to identify and resolve quality issues, improving product integrity.
Conducted quality inspections on office furniture and equipment to ensure compliance with standards.
Developed and maintained quality assurance documentation and reporting procedures for consistent compliance.
Owner operator
Expert systems installation
Wake Forest, North Carolina
11.2008 - 02.2014
Executed installation of advanced systems in residential and commercial properties, resulting in heightened client satisfaction.
Coordinated scheduling and execution of installation projects, leading to more timely project delivery.
Conducted client consultations to assess system requirements and preferences, ensuring tailored solutions.
Maintenance technician
Howard Johnson's
Durham, Nc
07.2000 - 02.2006
Responded promptly to guest maintenance requests, reinforcing positive guest experiences.
Conducted routine inspections on HVAC, plumbing, and electrical systems, ensuring comfort and reliability for guests.
Performed preventive maintenance on hotel equipment and appliances, contributing to uninterrupted service and guest satisfaction.