Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Work Availability
Timeline

James Rivera

Content Services
San Diego,CA
"And the day came when the risk it took to remain tightly closed in a bud, was more painful than the risk it took to bloom; This is the element of freedom."
Anais Nin

Summary

I am a highly motivated job seeker with a unique background that has exposed me to rigorous creative development. I thrive in environments that demand intense agility. I have spent 20+ years crafting interpersonal techniques, and cultivating an awareness that inspires confidence in all internal, and external factors of a project. I am willing and able to step outside the box, on to a limb, and prove my loyalty. I pride myself most on being a kind and honest person that is constantly seeking the intangible moments in life. It is those ineffable, inbetween the beat moments that can not be contrived, only crafted when all the stars align.

Overview

22
22
years of professional experience
3
3
Certifications

Work History

Freelance Content Writer

Self Employed Writer
Remote , Remote
01.2016 - Current
  • Ghostwrote articles for different clients and agencies in entertainment and technology.
  • Researched industry-related topics by performing interviews and combing online sources.
  • Conducted interviews with subject matter experts to generate topics.
  • .Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
  • Crafted SEO-friendly content for websites and blog posts to increase organic traffic.
  • Utilized feedback from clients and colleagues to improve content quality.
  • Developed content for variety of topics, ranging from technical to lifestyle, for multiple websites.
  • Provided writing support in fast-paced environment for variety of public-facing materials.

Recovery Coach

Crestwood Behavioral Health
San Diego, CA
09.2022 - Current
  • Developed and implemented individualized treatment plans.
  • Testified in court regarding client behavior, treatment goals and progress.
  • Provided group, family and individual counseling to support recovery goals.
  • Gathered information about useful resources and helped coordinate referrals.
  • Tracked client participation in treatment services to identify attendance issues.
  • Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
  • Arranged community initiatives to build supportive networks for improved rehabilitation.
  • Documented case management activity for accurate, reliable records.

Project Lead Consultant

Felipe's Creations
Cape Coral, Florida
02.2020 - 11.2021
  • Collaborated with team members to develop, identify and accomplish assigned goals and objectives.
  • Achieved project deadlines by coordinating with contractors to manage performance
  • Coordinated with marketing and design teams to illustrate articles.
  • Built successful project plans covering objectives, resources and staffing to meet schedules.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Managed vendors needed to accomplish project goals.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
  • Established rapport and engaged with stakeholders to build lasting professional relationships.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Kept company and client information confidential, adhering to data safety measures.

Director of Creative Services Marketing

Jullian Records
New York, NY
06.2014 - 01.2020
  • Developed strategic communication and marketing plans.
  • Fostered highly communicative, collaborative team culture on visual product projects.
  • Managed client relationships and expectations for creative projects with varying budgets and objectives.
  • Developed high-impact creative trailers and promotional content for company campaigns from concept to completion.
  • Evaluated and approved image retouch work, mechanicals and art proofs to deliver quality results
  • Evaluated and contributed to creative team ideas and translated into actionable project plans.
  • Collaborated with outside agencies to manage project progress and milestones.
  • Supervised creative team in brand, image and daily topical promotion.
  • Implemented key initiatives and activities aligned with brand strategy and brand advocacy.
  • Preserved brand integrity by monitoring consistency and quality of marketing content.
  • Directed hiring, training and performance evaluations for marketing and sales staff and supervised daily activities.

Customer Service Specialist

Fred Astaire Dance Studio
Fort Myers, FL
01.2002 - 05.2013
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Collected and analyzed customer information to prepare product or service reports.
  • Recommended products to customers, thoroughly explaining details.
  • Persuaded customers to sign up for customer loyalty program to generate additional company revenue.
  • Informed customers of upcoming promotions and deals to boost sales.
  • Delivered exceptional training and hands-on motivation to team members to enhance customer satisfaction.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Evaluated interactions between associates and customers to assess personnel performance.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Maintained and managed customer files and databases.
  • Responded to customer requests for products, services, and company information.

Education

Music Education

Cypress Lake Center For The Arts, Fort Myers, FL

Associate of Arts - Cognitive Psychology And Psycholinguistics

San Diego Mesa College, San Diego, CA
08.2023 - Current

Skills

    Adaptability

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Accomplishments

    Fred Astaire American Rhythm Pro/Pro Am Regional, and National Ballroom Dance Champion.


    Top 10 Regional, and National Ballroom, and Latin Dance Instructor

Affiliations

Affiliated with Nami of San Diego


Certification

Ballroom & Latin Dance Instructor

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

San Diego Mesa College - Associate of Arts, Cognitive Psychology And Psycholinguistics
08.2023 - Current
Recovery Coach - Crestwood Behavioral Health
09.2022 - Current

CPR

09-2022
Project Lead Consultant - Felipe's Creations
02.2020 - 11.2021
Freelance Content Writer - Self Employed Writer
01.2016 - Current
Director of Creative Services Marketing - Jullian Records
06.2014 - 01.2020
Customer Service Specialist - Fred Astaire Dance Studio
01.2002 - 05.2013
Cypress Lake Center For The Arts - , Music Education

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