James Adams
San Jose,CA
Summary
Proven leader and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Sales Floor Supervisor
Lowes Home Improvment
03.2015 - Current
- Resolved escalated customer complaints professionally while maintaining company reputation.
- Supervised daily operations on the sales floor, ensuring timely completion of tasks and meeting operational standards.
- Assisted in visual merchandising to create appealing displays that attracted customers and drove sales.
- Demonstrated product and answered questions for prospective customers.
- Partnered with operations team to achieve company revenue and profit goals.
Security Officer
Securitas Security Services USA
03.2014 - 02.2015
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Janitor
Eat My Dust
05.2013 - 04.2014
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
Education
Associate of Arts - General Studies
Evergreen Valley College
San Jose, CA08.2004
Skills
- Keyholder
- Retail Staff Management
- Team Management
- Sales Strategies
- Inventory
- Shrinkage Control
- Teamwork and Collaboration
- Multitasking and Prioritizing
Accomplishments
- Awarded “Employee of the Month” in 2019. 2023
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Enjoy golfing and motorcycles
When I have free time I love working on and riding motorcycles. Golfing is my quiet place
Timeline
Sales Floor Supervisor
Lowes Home Improvment
03.2015 - Current
Security Officer
Securitas Security Services USA
03.2014 - 02.2015
Janitor
Eat My Dust
05.2013 - 04.2014
Associate of Arts - General Studies
Evergreen Valley College