James (Scott) Flynn
Outside Sales
Atoka,TN
Summary
Dynamic sales leader with a proven track record at CRC Industries, adept in negotiation and sales presentations. Excelled in territory expansion and key account development, achieving consistent revenue growth. Renowned for analytical thinking and effective multitasking, I boosted sales year over year through strategic partnerships and innovative solutions. Skilled in fostering team excellence and driving performance.
Forward-thinking and results-driven sales leader with more than 20 years of experience in partnership development, account management and channel building. Self-directed leader with talents in diversifying networks, product offerings and pricing strategies to drive growth with value-added solutions.
Overview
33
33
years of professional experience
Work History
Senior Regional Sales Manager
CRC Industries
09.2013 - Current
- Collaborate closely with Distributors in my market to develop impactful promotional campaigns and materials tailored to individual customer needs.
- Maintain travel schedule in designated territory to meet distributor needs.
- Work closely with EHS, purchasing, maintenance directors and plant managers to determine specific needs as it applied to maintenance chemical solutions for their facility.
- Executed plans set out by Business Development team to grow business opportunities at large national MFG facilities.
- Established trusted partnerships with key industry influencers, expanding brand visibility within the region.
- Exceeded quarterly revenue targets consistently through rigorous pipeline management and strategic planning.
- Gathered valuable market intelligence through regular field visits, conferences, trade shows, and other networking events to stay updated on industry trends and customer preferences.
- Boosted regional sales by implementing effective sales strategies and building strong customer relationships.
- Enhanced product knowledge among team members through comprehensive training programs, resulting in improved customer service quality.
- Developed and executed successful business plans to drive growth in key markets across the region.
- Manage a pipeline of opportunities utilizing different CRM methods including excel spread sheets and other CRM tools.
- Effectively manage day to day travel within designated Region.
- Submit weekly and Monthly reports to include daily activities and expenses.
National Account Manager
MSC Industrial Supply
08.2007 - 09.2013
- Built strong relationships with key decision-makers at the executive level within national accounts organizations.
- Followed best practices and proper protocols; updated training materials and sales collateral and decreased process gaps.
- Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
- Strengthened relationships with key clients by maintaining consistent communication and providing tailored solutions.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Resolved complex problems to positively impact sales and business direction.
Outside Sales Representative
OfficeMax
11.2005 - 08.2007
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Top Performer achieving Presidents Club Award 2 years consecutively.
Store Manager of Operations
Kinko's Copy Center
05.2003 - 11.2005
- Increased sales by 30% by working with outside sales personnel t identify new customer opportunties.
- Increased store traffic by organizing engaging events and promotions that appealed to target customers.
- Oversaw the implementation of new solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to daily standard practices.
Restaurant Manager
Cracker Barrel Old Country Store Inc
10.1998 - 04.2003
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
Restaurant Manager
O'Charley's
11.1991 - 10.1998
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Education
Bachelor of Science - Economics
University of Tennessee
Knoxville, TNHeavy Equipment Operator
U.S.Army
Fort Benning, GA01-1989
High School Diploma -
Southside Christian High School
Greenville, SC05-1986
Skills
- Negotiation expertise
- Sales presentations
- Sales training
- Pipeline management
- Territory expansion
- Key account development
- Effective multitasking
- Goals and performance
- Product knowledge
- Analytical thinking
- Presentations and public speaking
Accomplishments
-Achieved Presidents club award 3 year at CRC.
-Identified as 2023 Supplier of the Year by Key Independent distributor in my Region.
Timeline
Senior Regional Sales Manager
CRC Industries
09.2013 - Current
National Account Manager
MSC Industrial Supply
08.2007 - 09.2013
Outside Sales Representative
OfficeMax
11.2005 - 08.2007
Store Manager of Operations
Kinko's Copy Center
05.2003 - 11.2005
Restaurant Manager
Cracker Barrel Old Country Store Inc
10.1998 - 04.2003
Restaurant Manager
O'Charley's
11.1991 - 10.1998
Bachelor of Science - Economics
University of Tennessee
Heavy Equipment Operator
U.S.Army
High School Diploma -
Southside Christian High School
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