James Seth Rand
Pryor,OK
Summary
Proven track record in enhancing production efficiency and workplace safety, notably at Baker Hughes. Skilled in assembly and production with a strong emphasis on manufacturing quality. Demonstrated leadership in fostering team success and resolving conflicts, underscoring my ability to mentor and improve team dynamics. Achieved significant improvements in customer satisfaction and operational productivity.
Overview
6
6
years of professional experience
Work History
Stator Assembler
Baker Hughes
04.2022 - Current
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Safety is the top priority
- Make sure everything is in good shape before we start the shift
- Quality is the next important factor, make sure we get numbers in and get production done.
Grocery Stocker
Walmart
03.2022 - 04.2022
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Associate Manager
Sonic Drive in
06.2021 - 03.2022
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Established strong relationships with key stakeholders, fostering collaboration and mutual support.
- Mentored junior team members, contributing to their professional growth and skill development.
- We take the customers orders and make sure everything is written down correctly
- Count down the drawer after closing time
- Restock product for the next shift
Customer Service Representative
AutoZone
05.2020 - 05.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Help customers find the correct car parts
- Often check the customers batteries and change them.
- Often perform diagnostic testing
- Use hand tools to replace light bulbs, windshield wipers, etc.
- Unload and reloading stock
- Maintain to clean work enviorment
Associate Manager
Sonics Drive In
08.2018 - 05.2020
- Count down the drawer every night after closing time
- Restock product for the next shift
- We take orders and make sure they are written down correctly
- Provide assistance and guidance for junior employees
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Mentored junior team members, contributing to their professional growth and skill development.
Education
Rogers State University
Claremore, OKHigh School Diploma - General Studies
Chouteau High
Chouteau, OK05.2019
Skills
- Assembly and production
- Repetitive Work
- Workplace Safety
- Manufacturing
Timeline
Stator Assembler
Baker Hughes
04.2022 - Current
Grocery Stocker
Walmart
03.2022 - 04.2022
Associate Manager
Sonic Drive in
06.2021 - 03.2022
Customer Service Representative
AutoZone
05.2020 - 05.2021
Associate Manager
Sonics Drive In
08.2018 - 05.2020
Rogers State University
High School Diploma - General Studies
Chouteau High
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