Summary
Overview
Work History
Skills
Websites
Certification
Affiliations
Professional Highlights
Timeline
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Jamie Klanac

Tampa,FL

Summary

Executive Revenue Operations Leader with extensive experience in leadership, strategy, and business transformation. Proven expertise in driving operational growth, streamlining processes, and delivering multi-million-dollar revenue increases. Skilled at aligning cross-functional teams, leveraging analytics, and implementing data-driven strategies to achieve corporate objectives.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Revenue Operations Director

BEL FUSE INC.
07.2023 - Current
  • Designed and implemented a Sales Incentive Plan, aligning team performance with corporate goals through data-driven frameworks
  • Spearheaded APAC-North account segmentation and strategy development, improving regional coverage and growth
  • Streamlined sales reporting and commission processes, driving collaboration and operational efficiency
  • Partnered with the Data Lake Group to develop dashboards and KPIs, enhancing performance monitoring and external support
  • Strengthened alignment between Digital Sales and Revenue Operations, improving collaboration with distributors and marketing

Advisor to the Board

STOMAGIENICS
01.2018 - Current
  • Supported product launches, increasing web traffic by 500% and enhancing operational efficiency

Head of Revenue Operations

SERVICE MANAGEMENT GROUP (SMG)
01.2022 - 01.2023
  • Directed a team of seven, establishing Revenue Operations infrastructure and aligning sales, marketing, and customer success
  • Increased Gross Revenue Retention (GRR) from 83% to 90% and improved ARR forecast accuracy to 98%
  • Enhanced customer retention by 25% and achieved a 20% YoY expansion in repeat business

Vice President, Growth Operations / Senior Director, Growth Operations

TRANSFLO
01.2019 - 01.2022
  • Crafted a comprehensive sales playbook and implemented analytics tools, driving 107% YOY growth and generating $12M in ARR
  • Migrated to a bookings-based Sales Incentive Plan, maintaining 0% sales attrition
  • Directed a $1B Total Addressable Market (TAM) study to identify growth opportunities

Vice President, Sales Performance and Operations

SAGE SOFTWARE
01.2016 - 01.2017
  • Built a sales operations infrastructure for 120 global operations, influencing $750M in annual revenue

Various Roles

IBM CORPORATION
01.2008 - 01.2016
  • Directed global operations, delivering $1B+ in revenue growth and integrating 30 acquisitions

Skills

  • Strategic Sales Initiatives
  • Revenue Growth
  • Operations Management
  • Leadership Development
  • Analytics and Forecasting
  • Business Transformation
  • Global Collaboration
  • CRM Implementation
  • Employee Engagement
  • M&A Integration

Certification

  • Rev Ops Co-Ops, Community for Rev Ops Pros Trailhead – Salesforce Certified Administrator
  • Revenue Growth Architecture Certified, Cro School Certified

Affiliations

  • Pavilion
  • Kettering Executive Network (KEN)
  • Sales Enablement Society (SES)

Professional Highlights

  • Innovative Sales Strategies, Designed and implemented Bel Fuse’s first-ever Sales Incentive Plan in its 75-year history, culminating in the company’s inaugural sales commission payments.
  • Revenue Growth, Developed a sales process playbook, implemented six tools for analytics and forecasting, and increased new business by 107% YOY, generating $12M in Annual Recurring Revenue (ARR) within four months.
  • Global Market Expansion, Spearheaded segmentation of APAC-North accounts, developed tailored market strategies, and set performance metrics, driving regional growth and improving territory coverage.
  • New Revenue Streams, Launched a Small Deal Sales Engine targeting businesses with less than five trucks, projected to deliver 45% YOY growth, and established a new e-commerce revenue stream.
  • Process Optimization, Enhanced the New Product Introduction (NPI) reporting processes, reducing administrative burden and providing actionable insights to senior leadership.
  • Leadership Excellence, Directed a Sales Operations team supporting 1.1K sellers, achieving $600M in revenue through solution selling in the financial services sector.
  • Business Transformation, Led the operational transformation of the Greater China Group, generating 10% YOY revenue growth for an $800M business.
  • Strategic Integrations, Successfully integrated 12 software companies in 12 months, influencing $1B in revenue and conducting 20 due diligence assessments totaling $3B in enterprise evaluations.

Timeline

Revenue Operations Director

BEL FUSE INC.
07.2023 - Current

Head of Revenue Operations

SERVICE MANAGEMENT GROUP (SMG)
01.2022 - 01.2023

Vice President, Growth Operations / Senior Director, Growth Operations

TRANSFLO
01.2019 - 01.2022

Advisor to the Board

STOMAGIENICS
01.2018 - Current

Vice President, Sales Performance and Operations

SAGE SOFTWARE
01.2016 - 01.2017

Various Roles

IBM CORPORATION
01.2008 - 01.2016
  • Rev Ops Co-Ops, Community for Rev Ops Pros Trailhead – Salesforce Certified Administrator
  • Revenue Growth Architecture Certified, Cro School Certified
Jamie Klanac