James Tsagaris
St. Petersburg,FL
Summary
Goal-oriented manager with distinguished experience in technology-based industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
17
17
years of professional experience
Work History
National Enterprise Sales Manager
Firstech / Busey Bank
01.2020 - Current
- Company Overview: Multi-Solution SaaS Payment Processor
- Spearheaded revenue growth initiatives resulting in an 18% increase within one year through successful sales strategies and tactics
- Developed and executed strategic account plans that expanded client relationships, leading to a 31% increase in existing customer growth
- Introduced and executed new customer service initiatives, elevating existing customer satisfaction by 29%
- Formulated and executed innovative sales strategies, boosting new account sales by 30% within one year
- Executed outbound prospecting strategy for warm leads, surpassing targets with a 16% close rate, exceeding targets by 50%
- Delivered compelling value propositions tailored to client needs, improving client retention by 22% and driving an 18% uplift in contract renewals
Enterprise Account Manager
Intrinio Inc.
01.2015 - 01.2020
- Pioneered establishment of first corporate enterprise B2B sales process, focusing on acquiring new enterprise-level accounts and driving a monthly recurring revenue increase of 29%
- Increased close ratio to 39% as evidenced by CRM data, demonstrating effective sales tactics
- Expanded prospect list by introducing robust new verticals to product lineup
- Delivered high-level technical presentations to business owners and C-Level Decision Makers, showcasing comprehensive understanding of the organization's solution stack
- Actively refined prospect development activities and KPI data, maximizing productivity and generating new business opportunities
- Achieved average month-to-month sales increase of 41%, surpassing targets and contributing to overall revenue growth
Enterprise Account Executive
Dispatch Inc.
01.2012 - 01.2015
- Launched and developed multiple territories for SaaS-based last mile delivery service in the Florida and Tennessee markets, driving post-launch growth and market penetration
- Achieved a 38% increase in sales quota in the West Florida market and a 58% increase in the Central Tennessee market for 2019, surpassing targets and contributing to overall revenue growth
- Introduced new verticals to the product lineup, expanding the prospect list and enhancing market reach
- Conducted cross-functional presentations to multiple C-suite decision-makers, tailoring presentations to suit each audience appropriately
Senior Territory Account Manager
Tempur-Sealy International
01.2008 - 01.2012
- Orchestrated major account management activities with a focus on business development and acquisition of new distribution opportunities
- Directed National, Regional, and local accounts to achieve budgetary goals and growth targets, emphasizing profit development and top-line sales goals
- Consistently achieved quarterly budget and growth targets, surpassing sales goal by 78% and contribution profit metrics by 56% in the first year of employment
- Identified and capitalized on new market segments, expanding existing customer base by 32%, resulting in increased revenue streams
- Managed account relationship with Home Shopping Network, leading to a multimillion-dollar expansion of sales and brand awareness through on-air presence and web-based sales and marketing processes
- Utilized cutting-edge technology to develop innovative sales presentations and training seminars, educating customers on product offerings and programs, and strengthening retailer relationships for Tempur-Pedic and Sealy businesses
Education
M.B.A. - Business Administration
Webster University
St. Louis, MOB.S. - Business Administration
Boston University
Boston, MASkills
Pipeline Management
Full Sales Cycle Proficient
Negotiation & Closing
Relationship Building
Market Data Analysis
Highly Collaborative
Communication
Strategic Account Planning
Customer Retention
Multiple CRM Proficient
Sales Presentations
Solution selling
Sales process optimization
Client Relationship Management
Timeline
National Enterprise Sales Manager
Firstech / Busey Bank
01.2020 - Current
Enterprise Account Manager
Intrinio Inc.
01.2015 - 01.2020
Enterprise Account Executive
Dispatch Inc.
01.2012 - 01.2015
Senior Territory Account Manager
Tempur-Sealy International
01.2008 - 01.2012
M.B.A. - Business Administration
Webster University
B.S. - Business Administration
Boston University
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