Summary
Work History
Education
Skills
Timeline
Generic

JAMES WALKER

Senior Account Executive
Duluth,GA

Summary

Experienced Senior Account Executive 10+ years seeking to leverage problem solving and closing skills to increase ROI and build durable relationships with high-level prospects. Proven track record selling and influencing senior-level decision makers of Enterprise and Mid-Market companies.

Work History

Corporate Partnership Manager

WORTHPOINT INC
Atlanta, GA
01.2022 - 05.2022
  • Identify, solicit and cultivate corporations and corporate foundations resulting in mutually beneficial long term relationships
  • Create innovative solutions to strategically engage prospects to fulfill their organizational goals while increasing company exposure and sales opportunities
  • Led cobranded partnership strategies through online marketing, social media, webinars and live events
  • Negotiate terms and conditions, work closely with legal and product teams to assure timely deliverable for products and services.

Customer Service Representative

ADECCO
Atlanta, GA
10.2020 - 03.2021
  • Managed multiple large retail accounts by setting objectives, training, coaching, and actively seeking new sales opportunities
  • Monitored performance, ensuring assigned tasks and responsibilities were fulfilled
  • Major problem solving and billing, and statement reconciliation
  • Collaborate with management teams to maximize opportunities and meet company goals and objectives.

Major Account Manager

CAREERBUILDER, INC
Atlanta, GA
08.2019 - 07.2020
  • Manage and evaluate client accounts with multiple hiring strategies
  • Spearhead collaborative team building to implement quick onboarding
  • Maintain exceptional customer experience through best practices and cadence. Ensure rapid product adoption and retention
  • Build strong relationships to improve growth opportunities and reduce churn
  • Perform Quarterly/Annual Business Reviews, Identify at-risk accounts, improve retention rates

Strategic Account Executive

FIRST ADVANTAGE
Atlanta, GA
04.2017 - 08.2019
  • Responsible for converting leads to close
  • Present and sell custom background/drug screening and Work Opportunity Tax Credit solutions to business that demonstrates ROI to clients
  • Responsible for facilitating onboarding, product adoption, account management and growth and profitability for an assigned region/vertical
  • Proactively lead the discovery process by asking probing questions, identifying critical systems and resources to ensure the highest level of product configuration, delivery, and client service
  • In top 10% performance in total revenue

Business Consultant Cross

FIRST DATA
Marietta, GA
10.2014 - 12.2016
  • Responsible for converting leads into solutions selling POS (Point of Sale systems), EMV and cloud based payment processing terminals and software to meet ever changing business needs
  • Consulted businesses and set up merchant service accounts for credit card payments and Telecheck processing
  • Coordinated and communicated with internal teams to assure proper delivery of goods and services
  • Developed and strengthened relationships with existing customers and prospects for future business growth opportunities
  • Exceeded sales quota 12 consecutive months
  • In top 10% performance in total revenue

Fundraiser/Events Coordinator/Call Center Sales

DEMOCRATIC PARTY OF GEORGIA
Atlanta, GA
05.2008 - 09.2015
  • Responsible for raising funds, identifying, planning and implementing special fundraising events including negotiation of venues and vendors
  • Coordinates email and outbound call campaigns to existing and potential contributors
  • Trains new employees on call center processes and procedures, develops various sales scripts and demonstrates political knowledge at county, state and national level
  • Increased contributions from fundraising events to $175K annually and doubled the event ROI by 50%
  • Increased online donor database by 30% and donor contributions 15% from outbound sales calls
  • Builds new and sustains existing donor relationships by increasing political awareness through 200+ call contacts daily and organizing minimum of 3 fundraising events annually.

Senior Sales Representative

WEB.COM
Atlanta, GA
10.2000 - 05.2007

Senior Sales Representative

Web.com
Atlanta, GA
10.2000 - 01.2007
  • Attained corporate sales goals, increased revenues, acquired new and managed existing accounts
  • Consulted businesses on customized web design and eCommerce solutions
  • Sold Tier 1 network solutions for businesses with critical internet needs
  • Acted as liaison between customers, project managers and the design team
  • Increased Reseller Accounts by 25% year over year (4 straight years)
  • Won “Circle of Excellence Award” for Top Sales, 2003-2005

01.2003 - 01.2005

Education

BA - Economics and Management

Fisk University

Skills

TECHNICAL SKILLSundefined

Timeline

Corporate Partnership Manager

WORTHPOINT INC
01.2022 - 05.2022

Customer Service Representative

ADECCO
10.2020 - 03.2021

Major Account Manager

CAREERBUILDER, INC
08.2019 - 07.2020

Strategic Account Executive

FIRST ADVANTAGE
04.2017 - 08.2019

Business Consultant Cross

FIRST DATA
10.2014 - 12.2016

Fundraiser/Events Coordinator/Call Center Sales

DEMOCRATIC PARTY OF GEORGIA
05.2008 - 09.2015

01.2003 - 01.2005

Senior Sales Representative

Web.com
10.2000 - 01.2007

Senior Sales Representative

WEB.COM
10.2000 - 05.2007

BA - Economics and Management

Fisk University

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JAMES WALKERSenior Account Executive