Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
years of professional experience
Work History
DTiQ
Regional Loss Prevention Auditor
02.2024 - Current
Job overview
Examines operational controls, loss prevention best practices, and customer service related opportunities.
Developed strong working relationships with store associates, fostering a culture focused on loss prevention accountability.
Educated staff members on common methods used by thieves to better equip them for detecting suspicious activity during their shifts.
Collaborated with store management to develop efficient loss prevention policies and procedures.
Create a positive learning environment by educating store management teams to run safer and more profitable locations.
Conduct Store Security Visits and Visibility Visits at client locations. Reviewing exception based reports and following paperwork trails.
Retail Merchandising Services Inc.
Trainer/Vendor Management Analyst
01.2019 - 04.2024
Job overview
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Ensuring the shelves of a retail store is stocked with products and displays them accordingly to the POG.
Tracks inventory levels, reports any issues or shortage to the company.
Cleans up unwanted or damaged items. Skilled to store displays and setups.
Recognized for 100% accuracy on projects, understanding and following written directions, time management, building a relationship with the Target team.
Soma Intimate Apparel
Assistant Store Manager
07.2017 - 01.2024
Job overview
Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
Assist in supporting the Store Manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.
Promotes customer service by ensuring associates are greeting and assisting customer; responds to customer inquires and complaints in a professional and timely manner.
Maintains a visually appealing store, ensuring properly housekeeping, visual merchandising, and organization are kept to the hightest standard.
Monitors associates sales activities and productivity, acknowledges and communications performance to associates; motivates and trains associates to achieve full potential.
Facilities and/or manages the general operations of the store ensuring that the store is working order and adequately maintain to maintain safe and efficient operations.
Draper's & Damon's
Assistant Manager/Acting Store Manager
11.2016 - 04.2017
Job overview
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Assist in the store operations and assume responsibilities of the store.
Assist customers in selection and purchase of merchandise.
Create and maintain appealing merchandise presentation of the store.
Organize and plan Fashion Shows in-store/off-site.
Follow through with customers' request; calls when requested or new merchandise has arrived.
Initiates and maintain customer relations through sales. "Thank You" notes, use of phone calls.
Education
Texas Woman's University
Denton, TX
Bachelor of Arts from Fashion Merchandising
12.2001
Skills
Asset Protection
Internal Auditing
Policy Enforcement
Access Control
Operations Management
Staff Development
KPI Tracking
Sales Planning
Customer service experience
Cash Management
Visual Merchandising
Team Training
Timeline
Regional Loss Prevention Auditor
DTiQ
02.2024 - Current
Trainer/Vendor Management Analyst
Retail Merchandising Services Inc.
01.2019 - 04.2024
Assistant Store Manager
Soma Intimate Apparel
07.2017 - 01.2024
Assistant Manager/Acting Store Manager
Draper's & Damon's
11.2016 - 04.2017
Texas Woman's University
Bachelor of Arts from Fashion Merchandising
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 100 staff members.
Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.